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CVE Record

CVE-2020-3532: Cisco Unified Communications Products Cross-Site Scripting Vulnerability

A vulnerability in the web-based management interface of Cisco Unified Communications Manager, Cisco Unified Communications Manager Session Management Edition, Cisco Unified Communications Manager IM & Presence Service, and Cisco Unity Connection could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. The vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.There are no workarounds that address this vulnerability.

MediumCVSS 6.1Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2020-3532 is a medium-severity XSS issue in Cisco Unified Communications web management interfaces. If an interface user clicks a crafted link, attacker-controlled script could run in that user's browser session and access sensitive browser-based information.

Executive priority

Treat as a moderate administrative-interface risk. It is not listed as actively exploited in the supplied evidence, but exposed management interfaces and administrator phishing risk justify timely vendor review and remediation planning.

Technical view

The flaw is improper validation of user-supplied input in affected Cisco web-based management interfaces. It is classified as CWE-79 with CVSS 3.0 score 6.1. Attack prerequisites are network reachability, no attacker authentication, and user interaction.

Likely exposure

Exposure is most relevant where Cisco Unified Communications Manager, Session Management Edition, IM and Presence Service, or Unity Connection management interfaces are reachable by administrators or operators through browsers.

Exploitation context

The supplied sources do not show CISA KEV listing or active exploitation. Exploitation requires persuading a user of the management interface to open a crafted link, so phishing or targeted administrator lures are the most plausible context.

Researcher notes

Affected version detail in the supplied bundle is incomplete and listed as N/A. Avoid assuming specific vulnerable releases or fixes beyond Cisco guidance. The CVSS vector indicates remote network attack, low complexity, no privileges, required user interaction, changed scope, and low confidentiality and integrity impact.

Mitigation direction

  • Review the Cisco advisory for fixed software or product-specific upgrade guidance.
  • Upgrade affected Cisco Unified Communications products according to vendor guidance.
  • Do not rely on workarounds; Cisco states no workaround addresses this issue.
  • Restrict access to management interfaces to trusted administrative networks where feasible.
  • Warn administrators against opening unsolicited links while authenticated to management consoles.

Validation and detection

  • Inventory Cisco Unified Communications Manager, SME, IM and Presence, and Unity Connection deployments.
  • Confirm whether web-based management interfaces are reachable from untrusted networks.
  • Check installed versions against the Cisco advisory and vendor fixed-release guidance.
  • Review security controls limiting administrative interface access.
  • Look for browser or proxy evidence of suspicious crafted-link activity targeting administrators.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-79: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2020-3532 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.1 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:X/RL:X/RC:X

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
5Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.1CVSS 3.0MediumCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:X/RL:X/RC:X2.82.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

6.1Medium
CVSS 3.0 vector shape for CVE-2020-3532Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N/E:X/RL:X/RC:X

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Unity ConnectionN/AListed
CiscoCisco Unified Communications ManagerN/AListed
CiscoCisco Unified Communications Manager IM and Presence ServiceN/AListed
CiscoCisco Unified Communications Manager / Cisco Unity ConnectionN/AListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.