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CVE Record

CVE-2020-3497: Cisco IOS XE Wireless Controller Software for the Catalyst 9000 Family CAPWAP Denial of Service Vulnerabilities

Multiple vulnerabilities in the Control and Provisioning of Wireless Access Points (CAPWAP) protocol processing of Cisco IOS XE Software for Cisco Catalyst 9800 Series Wireless Controllers could allow an unauthenticated, adjacent attacker to cause a denial of service (DoS) condition of an affected device. These vulnerabilities are due to insufficient validation of CAPWAP packets. An attacker could exploit these vulnerabilities by sending a malformed CAPWAP packet to an affected device. A successful exploit could allow the attacker to cause the affected device to crash and reload, resulting in a DoS condition on the affected device.

HighCVSS 7.4Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

This flaw can let someone on an adjacent network crash and reload an affected Cisco wireless controller. The business impact is wireless service disruption, not data theft, based on the provided sources. The risk is meaningful where controller management or CAPWAP traffic is reachable from less-trusted network segments.

Executive priority

Treat this as a high-priority availability risk for wireless operations. It is not described as data compromise, but controller reloads can disrupt business connectivity and incident response operations in affected sites.

Technical view

CVE-2020-3497 is an insufficient input validation issue in Cisco IOS XE CAPWAP packet processing for Cisco Catalyst 9800 Series Wireless Controllers. An unauthenticated adjacent attacker can send malformed CAPWAP packets that cause the affected device to crash and reload, creating a denial-of-service condition. CVSS is 7.4 high.

Likely exposure

Exposure is most likely in environments running affected Cisco IOS XE wireless controller software where CAPWAP processing is reachable from adjacent network paths. The source bundle does not provide exact affected or fixed version numbers.

Exploitation context

The sources describe unauthenticated adjacent exploitation with low attack complexity and no user interaction. The bundle does not cite CISA KEV listing or active exploitation evidence, so active exploitation should not be assumed.

Researcher notes

The key constraint is attack adjacency: exploitation requires network proximity rather than broad internet reachability. Source evidence is limited to CAPWAP malformed packet handling, crash/reload impact, CWE-20, and CVSS 7.4; exact version and fix details require the Cisco advisory.

Mitigation direction

  • Review the Cisco advisory for affected and fixed IOS XE release guidance.
  • Upgrade or remediate according to Cisco-published guidance for this advisory.
  • Restrict CAPWAP reachability to trusted wireless infrastructure segments where feasible.
  • Prioritize change windows for controllers supporting critical wireless services.

Validation and detection

  • Inventory Cisco IOS XE wireless controllers and identify Catalyst 9800 deployments.
  • Compare running software versions against the Cisco advisory.
  • Confirm CAPWAP paths are limited to expected AP and controller networks.
  • Review controller crash or reload history for unexplained DoS symptoms.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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ATT&CK lookup starting points

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cwe · low confidence lookup

CWE-20: Exact CWE lookup

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cve · low confidence lookup

CVE-2020-3497 mapping review

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Vulnerability profileCVE Program record
Severity
High
CVSS
7.4 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:A/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
7.4CVSS 3.0HighCVSS:3.0/AV:A/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H2.84Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

7.4High
CVSS 3.0 vector shape for CVE-2020-3497Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:A/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco IOS XE Softwaren/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.