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CVE Record

CVE-2020-3492: Cisco IOS XE Software for Catalyst 9800 Series and Cisco AireOS Software for Cisco WLC Flexible NetFlow Version 9 Denial of Service Vulnerability

A vulnerability in the Flexible NetFlow Version 9 packet processor of Cisco IOS XE Software for Cisco Catalyst 9800 Series Wireless Controllers and Cisco AireOS Software for Cisco Wireless LAN Controllers (WLC) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerability is due to insufficient validation of certain parameters in a Flexible NetFlow Version 9 record. An attacker could exploit this vulnerability by spoofing the address of an existing Access Point on the network and sending a Control and Provisioning of Wireless Access Points (CAPWAP) packet that includes a crafted Flexible NetFlow Version 9 record to an affected device. A successful exploit could allow the attacker to cause a process crash that would lead to a reload of the device.

HighCVSS 8.6Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

CVE-2020-3492 is a high-severity denial-of-service issue in Cisco wireless controllers. A remote unauthenticated attacker could send a crafted CAPWAP packet that appears to come from an existing access point, causing a controller process crash and device reload. The business impact is wireless service disruption, not data theft.

Executive priority

Treat this as a high-priority availability risk for wireless-dependent sites. It does not indicate confidentiality or integrity compromise, but a successful attack could interrupt business operations by forcing wireless controller reloads.

Technical view

The flaw is improper input validation in the Flexible NetFlow Version 9 packet processor. Cisco describes exploitation through spoofing an existing AP address and sending a CAPWAP packet containing a crafted Flexible NetFlow v9 record. Successful exploitation can crash a process and reload the affected controller.

Likely exposure

Organizations running Cisco Catalyst 9800 Series Wireless Controllers with IOS XE Software or Cisco AireOS Wireless LAN Controllers may be exposed. Exposure depends on affected software versions and whether CAPWAP traffic can reach the controller from attacker-controlled network locations.

Exploitation context

The bundle does not cite active exploitation, and KEV is false. Exploitation is remote and unauthenticated with low complexity, but requires the attacker to spoof an existing AP address and deliver a crafted CAPWAP packet to an affected controller.

Researcher notes

Evidence supports CWE-20 improper input validation, CVSS 8.6, network attack vector, no privileges, no user interaction, changed scope, and high availability impact. The source bundle does not provide specific affected or fixed version ranges, so version conclusions require Cisco advisory review.

Mitigation direction

  • Review Cisco advisory cisco-sa-iosxe-wlc-fnfv9-EvrAQpNX for affected and fixed software guidance.
  • Prioritize upgrading affected wireless controllers according to Cisco’s supported remediation path.
  • Restrict controller-reachable CAPWAP paths to trusted AP management networks where feasible.
  • Monitor wireless controllers for unexpected reloads, process crashes, or anomalous CAPWAP traffic.
  • Plan maintenance windows because remediation may require controller software updates and reloads.

Validation and detection

  • Inventory Cisco Catalyst 9800 and AireOS WLC deployments and record running software versions.
  • Compare deployed versions with Cisco’s advisory to confirm exposure status.
  • Verify whether untrusted networks can send CAPWAP traffic toward wireless controllers.
  • Review controller logs for reloads or process crashes matching the vulnerability context.
  • Confirm post-remediation versions align with Cisco’s fixed-software guidance.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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ATT&CK lookup starting points

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cwe · low confidence lookup

CWE-20: Exact CWE lookup

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cve · low confidence lookup

CVE-2020-3492 mapping review

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Vulnerability profileCVE Program record
Severity
High
CVSS
8.6 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8.6CVSS 3.0HighCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H3.94Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

8.6High
CVSS 3.0 vector shape for CVE-2020-3492Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Wireless LAN Controller (WLC)n/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.