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CVE Record

CVE-2020-3402: Cisco Unified Customer Voice Portal Information Disclosure Vulnerability

A vulnerability in the Java Remote Method Invocation (RMI) interface of Cisco Unified Customer Voice Portal (CVP) could allow an unauthenticated, remote attacker to access sensitive information on an affected device. The vulnerability exists because certain RMI listeners are not properly authenticated. An attacker could exploit this vulnerability by sending a crafted request to the affected listener. A successful exploit could allow the attacker to access sensitive information on an affected device.

MediumCVSS 5.3Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This flaw lets an unauthenticated remote attacker read sensitive information from affected Cisco voice portal systems through improperly authenticated Java RMI listeners. It is not rated critical because the cited impact is limited to confidentiality, with no stated integrity or availability effect.

Executive priority

Handle as a moderate-priority confidentiality risk for voice infrastructure. It warrants inventory and vendor-guidance review, especially if systems are reachable from untrusted networks, but the provided evidence does not support emergency treatment.

Technical view

CVE-2020-3402 is a CWE-306 missing-authentication issue in the Java RMI interface of Cisco Unified Customer Voice Portal. Network access, low complexity, and no credentials or user interaction are required. Successful exploitation can disclose sensitive information from an affected device.

Likely exposure

Exposure is most relevant where Cisco Unified Customer Voice Portal or listed Cisco Unified IP IVR systems have reachable Java RMI listeners. The bundle does not identify specific affected versions or exposed ports.

Exploitation context

The provided sources do not state active exploitation, and the CVE is not listed as KEV. The advisory describes remote unauthenticated exploitation by crafted request but provides no public exploit-status evidence here.

Researcher notes

Key facts are source-limited: no affected version detail, fixed release detail, workaround detail, or exploit-in-the-wild evidence is included in the bundle. Validation should focus on product presence, RMI listener exposure, and Cisco advisory mapping.

Mitigation direction

  • Review Cisco's advisory for affected releases, fixed software, and workaround status.
  • Inventory Cisco Unified CVP and listed Unified IP IVR deployments.
  • Identify systems exposing Java RMI listeners to untrusted networks.
  • Prioritize vendor-recommended updates or configuration changes where applicable.
  • Treat exposed voice infrastructure as sensitive until vendor guidance is confirmed.

Validation and detection

  • Confirm whether Cisco Unified CVP or listed Unified IP IVR is deployed.
  • Check product versions against Cisco's advisory.
  • Review network exposure for Java RMI listener reachability.
  • Look for unauthenticated access paths to affected listeners.
  • Monitor logs for unexpected RMI access attempts.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-306: Credential and account abuse lookup

Authentication and credential weaknesses can make valid-account abuse and credential telemetry useful review starting points. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2020-3402 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
5.3 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
5.3CVSS 3.0MediumCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N3.91.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

5.3Medium
CVSS 3.0 vector shape for CVE-2020-3402Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Unified IP Interactive Voice Response (IVR)n/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-306 · source CWE mapping

Missing Authentication for Critical Function

Missing Authentication for Critical Function represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.