LiveActive security incident?Get immediate response
CVE Record

CVE-2020-3336: Cisco TelePresence Collaboration Endpoint and RoomOS Software Command Injection Vulnerability

A vulnerability in the software upgrade process of Cisco TelePresence Collaboration Endpoint Software and Cisco RoomOS Software could allow an authenticated, remote attacker to modify the filesystem to cause a denial of service (DoS) or gain privileged access to the root filesystem. The vulnerability is due to insufficient input validation. An attacker with administrative privileges could exploit this vulnerability by sending requests with malformed parameters to the system using the console, Secure Shell (SSH), or web API. A successful exploit could allow the attacker to modify the device configuration or cause a DoS.

HighCVSS 7.2Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

Cisco video collaboration endpoints had a command injection flaw in the software upgrade process. An attacker who already has administrator access could send malformed requests and then alter configuration, disrupt the device, or reach the root filesystem. This is serious for exposed or weakly governed management interfaces, but the provided sources do not show unauthenticated compromise.

Executive priority

Treat as high priority where Cisco collaboration endpoints are managed over reachable networks or where admin credential hygiene is uncertain. The attacker needs administrator privileges, so urgency centers on privileged access control, management-plane exposure, and applying Cisco guidance.

Technical view

CVE-2020-3336 is CWE-78 command injection caused by insufficient input validation in Cisco TelePresence Collaboration Endpoint Software and Cisco RoomOS Software upgrade handling. The CVSS 3.0 score is 7.2, with network attack vector, low complexity, high privileges required, no user interaction, and high confidentiality, integrity, and availability impact.

Likely exposure

Exposure is most relevant to organizations running Cisco TelePresence CE or RoomOS devices where administrators can access console, SSH, or web API management paths. Risk increases if administrative credentials are shared, weak, compromised, or reachable from broad networks.

Exploitation context

The sources describe an authenticated remote attacker with administrative privileges sending malformed parameters through console, SSH, or web API. The source bundle marks KEV false and provides no evidence of active exploitation. No unauthenticated exploitation is supported by the provided evidence.

Researcher notes

Evidence supports command injection in the upgrade process with post-authentication administrative access required. The provided bundle does not include fixed version details or exploit telemetry beyond KEV being false, so remediation validation should anchor on Cisco's advisory and local device inventory.

Mitigation direction

  • Review Cisco's advisory for fixed software and official upgrade guidance.
  • Restrict console, SSH, and web API access to trusted administration networks.
  • Audit and rotate administrative credentials for affected collaboration endpoints.
  • Disable unnecessary remote management paths where operationally feasible.
  • Monitor affected devices for unexpected configuration or upgrade activity.

Validation and detection

  • Inventory Cisco TelePresence CE and RoomOS devices in use.
  • Check installed software against Cisco advisory guidance.
  • Verify management interfaces are not broadly reachable.
  • Review administrative account usage for unusual access patterns.
  • Confirm device configurations have not changed unexpectedly.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-78: Command execution behavior lookup

Command injection weaknesses can lead defenders to review execution techniques and command interpreter telemetry. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
description · low confidence lookup

Execution behavior lookup

The CVE wording references code or command execution, so execution technique review may help defensive triage. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2020-3336 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
High
CVSS
7.2 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
7.2CVSS 3.0HighCVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H1.25.9Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

7.2High
CVSS 3.0 vector shape for CVE-2020-3336Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco TelePresence CE Softwaren/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.