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CVE Record

CVE-2020-3321: Cisco Webex Network Recording Player and Cisco Webex Player Denial of Service Vulnerability

A vulnerability in Cisco Webex Network Recording Player and Cisco Webex Player for Microsoft Windows could allow an attacker to cause a process crash resulting in a Denial of service (DoS) condition for the player application on an affected system. The vulnerability exists due to insufficient validation of certain elements with a Webex recording stored in either the Advanced Recording Format (ARF) or the Webex Recording Format (WRF). An attacker could exploit this vulnerability by sending a user a malicious ARF or WRF file through a link or email attachment and persuading the user to open the file with the affected software on the local system. A successful exploit could allow the attacker to cause the Webex player application to crash when trying to view the malicious file.

LowCVSS 3.3Not KEV-listedUpdated
Glexia's TakeAutomated analysislow

Security readout for executives and security teams

Plain-English summary

This is a low-severity denial-of-service issue in Cisco Webex recording players for Windows. A user must open a malicious Webex recording file, after which the player application may crash. The sources do not indicate data theft, system takeover, or active exploitation.

Executive priority

Treat this as routine endpoint hygiene, not an emergency. The realistic business impact is disruption to the Webex player application, not compromise of systems or data, based on the provided sources.

Technical view

CVE-2020-3321 is a CWE-20 input validation flaw affecting Cisco Webex Network Recording Player and Cisco Webex Player for Microsoft Windows. Malformed ARF or WRF recording elements can crash the player process. CVSS 3.1 is 3.3: local attack vector, no privileges required, user interaction required, availability impact only.

Likely exposure

Exposure is mainly Windows endpoints where Cisco Webex Network Recording Player or Cisco Webex Player is installed and users handle ARF or WRF recordings. The provided sources list affected versions as unspecified, so version-specific exposure requires Cisco guidance.

Exploitation context

Exploitation requires social engineering or another delivery path that causes a user to open a malicious ARF or WRF file locally. The source bundle marks KEV as false and provides no evidence of active exploitation.

Researcher notes

Important gaps remain: the bundle does not name fixed versions, vulnerable version ranges, or exploit observations. Analysis should stay tied to Cisco CSCvs98259 and CVE metadata. The weakness is input validation of Webex recording formats with availability-only impact.

Mitigation direction

  • Check Cisco advisory CSCvs98259 for fixed or unaffected versions.
  • Update or remove affected Webex recording player software where possible.
  • Limit use of ARF and WRF files from untrusted sources.
  • Use email and web filtering for unexpected recording attachments or links.
  • Train users to verify unexpected Webex recording files before opening them.

Validation and detection

  • Inventory Windows systems for Cisco Webex Network Recording Player and Webex Player.
  • Compare installed versions against Cisco guidance for CSCvs98259.
  • Review mail and web controls for ARF and WRF attachment handling.
  • Confirm helpdesk guidance covers unexpected Webex recording files.
  • Prioritize systems used by staff who regularly review external recordings.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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ATT&CK lookup starting points

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cwe · low confidence lookup

CWE-20: Exact CWE lookup

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cve · low confidence lookup

CVE-2020-3321 mapping review

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Vulnerability profileCVE Program record
Severity
Low
CVSS
3.3 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:L

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
3.3CVSS 3.1LowCVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:L1.81.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

3.3Low
CVSS 3.1 vector shape for CVE-2020-3321Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:L

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Webex Network Recording Playerunspecified, unspecifiedListed
CiscoCisco Webex Player for Microsoft Windowsunspecified, unspecifiedListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.