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CVE Record

CVE-2020-3124: Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability

A vulnerability in the web-based interface of Cisco Hosted Collaboration Mediation Fulfillment (HCM-F) could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack on an affected system. The vulnerability is due to insufficient CSRF protections by the affected software. An attacker could exploit this vulnerability by persuading a targeted user to click a malicious link. A successful exploit could allow the attacker to send arbitrary requests that could change the password of a targeted user. An attacker could then take unauthorized actions on behalf of the targeted user.

MediumCVSS 6.5Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This issue affects Cisco Hosted Collaboration Mediation Fulfillment's web interface. A remote attacker could trick a user into clicking a malicious link, causing the system to send unintended requests that may change that user's password and enable unauthorized actions as that user.

Executive priority

Treat as a targeted integrity risk, not a broad emergency. Prioritize if HCM-F is still deployed, reachable by users, or manages sensitive collaboration workflows. Confirm vendor guidance and close the exposure promptly.

Technical view

CVE-2020-3124 is a CWE-352 CSRF flaw caused by insufficient CSRF protections in Cisco HCM-F. It is network-exploitable with low complexity and no attacker privileges, but requires user interaction. CVSS v3.0 is 6.5, with high integrity impact and no listed confidentiality or availability impact.

Likely exposure

Exposure appears limited to organizations running Cisco Hosted Collaboration Mediation Fulfillment with users who can reach its web-based interface. The bundle does not identify affected versions, deployment scope, or default exposure characteristics.

Exploitation context

The source bundle describes malicious-link CSRF leading to arbitrary requests, including password change. CISA KEV status is false, and the provided sources do not state active exploitation or public exploit availability.

Researcher notes

The bundle lacks affected version details and explicit remediation text. Analysis should remain anchored to Cisco's advisory and CVSS vector. Avoid assuming broader Cisco product impact or active exploitation without additional cited evidence.

Mitigation direction

  • Review Cisco's advisory for affected releases and vendor-supported fixes.
  • Apply Cisco-provided updates or mitigations if the advisory identifies them.
  • Restrict HCM-F web interface access to trusted users and networks where feasible.
  • Warn HCM-F users against clicking unsolicited links while remediation is pending.
  • Monitor for unexpected password changes or account activity.

Validation and detection

  • Inventory whether Cisco Hosted Collaboration Mediation Fulfillment is deployed.
  • Confirm product version and exposure against the Cisco advisory.
  • Identify who can access the HCM-F web interface.
  • Review logs for suspicious password-change events.
  • Verify remediation status through vendor guidance, not exploit testing.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-352: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
description · low confidence lookup

Credential and access behavior lookup

The CVE wording references authentication or credential exposure, so valid-account and credential-access review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2020-3124 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.5 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.5CVSS 3.0MediumCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N2.83.6Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

6.5Medium
CVSS 3.0 vector shape for CVE-2020-3124Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco Hosted Collaboration Mediation Fulfillmentn/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-352 · source CWE mapping

Cross-Site Request Forgery (CSRF)

Cross-Site Request Forgery (CSRF) represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.