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CVE Record

CVE-2020-3116: Cisco Webex Centers Denial of Service Vulnerability

A vulnerability in the way Cisco Webex applications process Universal Communications Format (UCF) files could allow an attacker to cause a denial of service (DoS) condition. The vulnerability is due to insufficient validation of UCF media files. An attacker could exploit this vulnerability by sending a user a malicious UCF file through a link or email attachment and persuading the user to open the file with the affected software on the local system. A successful exploit would cause the application to quit unexpectedly.

MediumCVSS 5.5Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This flaw can crash affected Cisco Webex software when a user opens a malicious UCF file received by link or email attachment. The main business risk is disruption to Webex use on the local system, not theft or alteration of data.

Executive priority

Handle as routine-to-priority availability remediation for affected Webex users. It does not indicate data compromise, but crashes can disrupt meetings or event operations if vulnerable software remains in use.

Technical view

CVE-2020-3116 is an input-validation issue in Cisco Webex handling of Universal Communications Format media files. CVSS 3.0 is 5.5: local attack vector, low complexity, no privileges, user interaction required, unchanged scope, and high availability impact only.

Likely exposure

Exposure is most likely on endpoints running affected Cisco WebEx Event Center or related Webex Centers software that can open UCF files locally. The bundle does not provide specific affected version ranges.

Exploitation context

The source bundle describes social engineering through a malicious UCF file sent by link or email attachment. CISA KEV is false, and no cited source in the bundle states active exploitation.

Researcher notes

Evidence is limited to Cisco’s advisory metadata and CVE records. Version scoping is incomplete in the bundle, so validation should rely on Cisco’s advisory. Do not infer affected Cisco products beyond the named Webex Centers/Event Center context.

Mitigation direction

  • Review Cisco advisory guidance for fixed releases or supported workarounds.
  • Update affected Webex software according to Cisco guidance where applicable.
  • Treat unexpected UCF files and links as untrusted.
  • Block or quarantine unsolicited UCF attachments where feasible.
  • Limit affected software use where UCF file handling is unnecessary.

Validation and detection

  • Inventory endpoints running Cisco WebEx Event Center or Webex Centers software.
  • Confirm whether those installations can process UCF files locally.
  • Compare installed versions against Cisco advisory guidance.
  • Review mail and web controls for UCF attachment or link handling.
  • Check endpoint telemetry for unexpected Webex application crashes.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · low confidence lookup

CWE-20: Exact CWE lookup

Use the exact CWE identifier as the starting point before reviewing related ATT&CK behavior. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2020-3116 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
5.5 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
5.5CVSS 3.0MediumCVSS:3.0/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H1.83.6Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

5.5Medium
CVSS 3.0 vector shape for CVE-2020-3116Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
CiscoCisco WebEx Event Centern/aListed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-20 · source CWE mapping

Improper Input Validation

Improper Input Validation represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.