LiveActive security incident?Get immediate response
CVE Record

CVE-2020-2953: Vulnerability in the Oracle Retail Customer Management and Segmentation Foundation product of Oracle Retail...

Vulnerability in the Oracle Retail Customer Management and Segmentation Foundation product of Oracle Retail Applications (component: Promotions). The supported version that is affected is 18.0. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Retail Customer Management and Segmentation Foundation. Successful attacks of this vulnerability can result in takeover of Oracle Retail Customer Management and Segmentation Foundation. CVSS 3.0 Base Score 9.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H).

CriticalCVSS 9.8Not KEV-listedUpdated
Discuss exposureBack to CVEs
Glexia's TakeAutomated analysiscritical

Security readout for executives and security teams

Plain-English summary

This is a critical Oracle Retail flaw affecting Customer Management and Segmentation Foundation 18.0. Oracle describes it as remotely reachable over HTTP without authentication and capable of full product takeover, meaning confidentiality, integrity, and availability could all be lost.

Executive priority

Treat this as urgent for any affected Oracle Retail environment. The business risk is high because the vendor describes full product takeover without authentication, but prioritization should focus on confirmed version 18.0 exposure.

Technical view

CVE-2020-2953 affects the Promotions component of Oracle Retail Customer Management and Segmentation Foundation 18.0. The CVSS 3.0 score is 9.8 with AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H, indicating unauthenticated network exploitation over HTTP with high impact.

Likely exposure

Exposure is limited to organizations running Oracle Retail Customer Management and Segmentation Foundation version 18.0, especially where the application is reachable over HTTP from untrusted networks.

Exploitation context

The provided sources do not show CISA KEV listing or confirmed active exploitation. Oracle states the issue is easily exploitable by an unauthenticated attacker with network access via HTTP.

Researcher notes

Public details are sparse. The sources do not provide CWE mapping, root cause, exploit details, indicators, or a named fixed version in the bundle. Avoid assuming broader Oracle Retail products are affected.

Mitigation direction

  • Identify all Oracle Retail Customer Management and Segmentation Foundation deployments and versions.
  • Review Oracle's April 2020 Critical Patch Update guidance for CVE-2020-2953.
  • Apply Oracle-provided fixes or upgrade instructions if applicable to version 18.0.
  • Restrict untrusted HTTP access to affected systems while remediation is assessed.
  • Increase monitoring for suspicious unauthenticated HTTP activity against affected instances.

Validation and detection

  • Confirm whether version 18.0 is deployed in production or test environments.
  • Verify whether the Promotions component is present and reachable over HTTP.
  • Check whether Oracle April 2020 CPU guidance has been applied.
  • Review access logs for unusual unauthenticated HTTP requests or takeover indicators.
  • Document compensating controls if immediate vendor remediation is unavailable.
Prepared
Confidence
medium
Sources
3

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cve · low confidence lookup

CVE-2020-2953 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Critical
CVSS
9.8 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
9.8CVSS 3.0CriticalCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H3.95.9Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

9.8Critical
CVSS 3.0 vector shape for CVE-2020-2953Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Oracle CorporationRetail Customer Management and Segmentation Foundation18.0Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.