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CVE Record

CVE-2020-2887: Vulnerability in the Oracle Customer Interaction History product of Oracle E-Business Suite (component: Out...

Vulnerability in the Oracle Customer Interaction History product of Oracle E-Business Suite (component: Outcome-Result). Supported versions that are affected are 12.1.1-12.1.3 and 12.2.3-12.2.9. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Customer Interaction History. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Customer Interaction History accessible data. CVSS 3.0 Base Score 5.3 (Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N).

MediumCVSS 5.3Not KEV-listedUpdated
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Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2020-2887 affects Oracle Customer Interaction History within Oracle E-Business Suite. An unauthenticated attacker with HTTP network access could modify some accessible Customer Interaction History data. The business concern is data integrity, not system takeover, confidentiality, or service outage based on the provided CVSS vector.

Executive priority

Treat this as a targeted integrity-risk remediation item. It should be prioritized where affected Oracle E-Business Suite systems are externally reachable or support business-critical customer interaction workflows.

Technical view

The issue affects Oracle Customer Interaction History versions 12.1.1-12.1.3 and 12.2.3-12.2.9, component Outcome-Result. It is network exploitable over HTTP with low complexity, no privileges, and no user interaction. Successful exploitation can allow unauthorized update, insert, or delete access to some product data.

Likely exposure

Exposure is most likely in organizations running affected Oracle E-Business Suite versions where Customer Interaction History is deployed and reachable over HTTP, especially from untrusted networks.

Exploitation context

The source bundle does not show CISA KEV listing or active exploitation evidence. Oracle and CVE data describe easy unauthenticated HTTP exploitation, but only limited integrity impact is documented.

Researcher notes

The provided sources do not include a CWE, root-cause detail, proof of concept, or named workaround. Analysis should stay focused on affected versions, HTTP reachability, and integrity impact until Oracle guidance is reviewed.

Mitigation direction

  • Identify Oracle E-Business Suite instances running affected Customer Interaction History versions.
  • Check Oracle's April 2020 CPU and current support guidance for applicable patches.
  • Prioritize remediation for internet-facing or partner-facing HTTP exposure.
  • Restrict HTTP access to trusted networks where operationally feasible.
  • Review change controls for unexpected Customer Interaction History data modifications.

Validation and detection

  • Inventory Oracle E-Business Suite versions and enabled Customer Interaction History components.
  • Confirm whether versions fall within 12.1.1-12.1.3 or 12.2.3-12.2.9.
  • Verify whether the relevant HTTP interface is reachable from untrusted networks.
  • Check patch records against Oracle's April 2020 Critical Patch Update guidance.
  • Review audit logs for unauthorized update, insert, or delete activity.
Prepared
Confidence
high
Sources
3

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2020-2887 mapping review

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
5.3 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
5.3CVSS 3.0MediumCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N3.91.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

5.3Medium
CVSS 3.0 vector shape for CVE-2020-2887Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Oracle CorporationCustomer Interaction History12.1.1-12.1.3, 12.2.3-12.2.9Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.