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CVE Record

CVE-2020-2857: Vulnerability in the Oracle Advanced Outbound Telephony product of Oracle E-Business Suite (component: User...

Vulnerability in the Oracle Advanced Outbound Telephony product of Oracle E-Business Suite (component: User Interface). Supported versions that are affected are 12.1.1-12.1.3. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS 3.0 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).

HighCVSS 8.2Not KEV-listedUpdated
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Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

CVE-2020-2857 affects Oracle Advanced Outbound Telephony in Oracle E-Business Suite. An unauthenticated network attacker could trigger the issue over HTTP, but a victim must interact with the attack. Successful exploitation could expose critical data and allow limited data changes.

Executive priority

Treat this as a high-priority Oracle E-Business Suite remediation item if affected versions are present. The main business risk is unauthorized access to sensitive application data, with some data modification risk, through an unauthenticated HTTP attack path requiring user interaction.

Technical view

Oracle reports a high-severity User Interface component vulnerability in Advanced Outbound Telephony versions 12.1.1 through 12.1.3. CVSS 3.0 is 8.2: network attack vector, low complexity, no privileges required, user interaction required, changed scope, high confidentiality impact, low integrity impact, no availability impact.

Likely exposure

Organizations running Oracle E-Business Suite with Advanced Outbound Telephony versions 12.1.1, 12.1.2, or 12.1.3 are potentially exposed, especially where the application is reachable over HTTP by untrusted users.

Exploitation context

The provided sources do not show CISA KEV listing or active exploitation. Oracle describes the issue as easily exploitable over HTTP without authentication, but exploitation requires human interaction from someone other than the attacker.

Researcher notes

No CWE or root-cause detail is included in the provided bundle. Scope is changed, so Oracle notes impact may extend to additional products. Do not broaden affected product claims beyond Oracle Advanced Outbound Telephony without further vendor evidence.

Mitigation direction

  • Review Oracle April 2020 Critical Patch Update guidance for CVE-2020-2857.
  • Apply the relevant Oracle E-Business Suite security update or current vendor-recommended fix.
  • Restrict HTTP access to Oracle E-Business Suite interfaces to trusted networks where possible.
  • Confirm unsupported or affected 12.1.x instances have a remediation or upgrade plan.

Validation and detection

  • Inventory Oracle E-Business Suite deployments and enabled Advanced Outbound Telephony components.
  • Confirm whether versions 12.1.1 through 12.1.3 are present.
  • Check patch records against Oracle April 2020 CPU coverage for this CVE.
  • Review exposure of relevant HTTP interfaces to internet or untrusted network segments.
Prepared
Confidence
medium
Sources
3

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2020-2857 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
High
CVSS
8.2 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8.2CVSS 3.0HighCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N2.84.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

8.2High
CVSS 3.0 vector shape for CVE-2020-2857Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Oracle CorporationAdvanced Outbound Telephony12.1.1-12.1.3Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.