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CVE Record

CVE-2020-2852: Vulnerability in the Oracle Advanced Outbound Telephony product of Oracle E-Business Suite (component: Cale...

Vulnerability in the Oracle Advanced Outbound Telephony product of Oracle E-Business Suite (component: Calendar). Supported versions that are affected are 12.1.1-12.1.3. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS 3.0 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).

HighCVSS 8.2Not KEV-listedUpdated
Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

CVE-2020-2852 is a high-severity Oracle E-Business Suite issue in Advanced Outbound Telephony Calendar. An unauthenticated attacker with HTTP access could compromise sensitive data if another user interacts with the attack. The main business risk is unauthorized access to critical Oracle application data and limited unauthorized data modification.

Executive priority

Treat this as high priority for affected Oracle E-Business Suite environments because exploitation requires no attacker authentication and can expose critical business data. Urgency depends on whether the affected component is deployed, HTTP-reachable, and patched.

Technical view

Affected product is Oracle Advanced Outbound Telephony in Oracle E-Business Suite versions 12.1.1 through 12.1.3. CVSS 3.0 score is 8.2 with network attack vector, low complexity, no privileges required, required user interaction, changed scope, high confidentiality impact, low integrity impact, and no availability impact.

Likely exposure

Exposure is limited to organizations running Oracle E-Business Suite Advanced Outbound Telephony versions 12.1.1-12.1.3, especially where HTTP access is broadly reachable. Sources do not identify other affected products or versions, although successful attacks may impact additional products connected through the affected Oracle environment.

Exploitation context

The source states the issue is easily exploitable over HTTP without authentication, but requires interaction by someone other than the attacker. The provided sources do not state active exploitation, public exploit availability, or inclusion in CISA KEV.

Researcher notes

The CVE does not provide a CWE, root-cause detail, exploit description, or named workaround. Research should stay focused on version confirmation, patch state, component reachability, and Oracle advisory mapping rather than assuming broader product impact.

Mitigation direction

  • Identify any Oracle E-Business Suite Advanced Outbound Telephony 12.1.1-12.1.3 deployments.
  • Review Oracle April 2020 Critical Patch Update guidance for this CVE.
  • Apply applicable Oracle-supported updates or mitigations from current vendor guidance.
  • Restrict HTTP access to E-Business Suite interfaces where operationally feasible.
  • Prioritize environments containing sensitive customer, operational, or regulated data.

Validation and detection

  • Confirm deployed Oracle E-Business Suite and Advanced Outbound Telephony versions.
  • Verify whether the relevant Oracle Critical Patch Update has been applied.
  • Check whether the affected Calendar component is enabled and reachable over HTTP.
  • Review application and web logs for unusual access to affected Oracle interfaces.
  • Document remaining exposure where patching or access reduction is delayed.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2020-2852 mapping review

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Vulnerability profileCVE Program record
Severity
High
CVSS
8.2 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8.2CVSS 3.0HighCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N2.84.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

8.2High
CVSS 3.0 vector shape for CVE-2020-2852Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Oracle CorporationAdvanced Outbound Telephony12.1.1-12.1.3Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.