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CVE Record

CVE-2020-2815: Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Profile).

Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Profile). Supported versions that are affected are 12.1.1-12.1.3. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle iSupport. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle iSupport, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle iSupport accessible data as well as unauthorized update, insert or delete access to some of Oracle iSupport accessible data. CVSS 3.0 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).

HighCVSS 8.2Not KEV-listedUpdated
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Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

Oracle iSupport in Oracle E-Business Suite versions 12.1.1 through 12.1.3 has a high-severity issue. An unauthenticated network attacker can target it over HTTP, but successful abuse requires interaction from another person. Impact is mainly sensitive data exposure, with some unauthorized data modification possible.

Executive priority

Treat this as a high-priority Oracle E-Business Suite exposure if iSupport is deployed. The main business risk is unauthorized access to critical data, with some integrity risk, and exploitation does not require attacker authentication.

Technical view

CVE-2020-2815 affects Oracle iSupport, Profile component, in E-Business Suite 12.1.1-12.1.3. CVSS 3.0 score is 8.2: AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N. The scope change indicates impact may extend beyond Oracle iSupport to additional products.

Likely exposure

Exposure is likely where Oracle E-Business Suite includes iSupport 12.1.1-12.1.3 and the application is reachable over HTTP. The source bundle does not identify other affected versions or products.

Exploitation context

The bundle does not show CISA KEV listing or other cited evidence of active exploitation. The vulnerability is described as easily exploitable by an unauthenticated network attacker, but it requires human interaction from someone other than the attacker.

Researcher notes

No CWE is provided in the bundle. No exploit code, public exploitation evidence, or detailed patch identifier is included. Validation should focus on affected version presence, HTTP reachability, and whether Oracle CPU guidance has been applied.

Mitigation direction

  • Check Oracle April 2020 CPU guidance for CVE-2020-2815 remediation.
  • Apply the vendor-specified update or supported remediation for affected iSupport versions.
  • Reduce unnecessary HTTP exposure to Oracle iSupport while remediation is pending.
  • Prioritize systems containing sensitive customer, support, or account profile data.

Validation and detection

  • Inventory Oracle E-Business Suite deployments for iSupport usage.
  • Confirm whether iSupport versions are 12.1.1, 12.1.2, or 12.1.3.
  • Verify remediation status against Oracle April 2020 CPU guidance.
  • Review access paths to determine whether iSupport is reachable over HTTP.
  • Check monitoring for unusual profile access or data modification activity.
Prepared
Confidence
high
Sources
3

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2020-2815 mapping review

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Vulnerability profileCVE Program record
Severity
High
CVSS
8.2 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
8.2CVSS 3.0HighCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N2.84.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

8.2High
CVSS 3.0 vector shape for CVE-2020-2815Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Oracle CorporationiSupport12.1.1-12.1.3Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.