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CVE Record

CVE-2020-25560: In SapphireIMS 5.0, it is possible to use the hardcoded credential in clients (username: sapphire, password...

In SapphireIMS 5.0, it is possible to use the hardcoded credential in clients (username: sapphire, password: ims) and gain access to the portal. Once the access is available, the attacker can inject malicious OS commands on “ping”, “traceroute” and “snmp” functions and execute code on the server. We also observed the same is true if the JSESSIONID is completely removed.

UnknownCVSS not scoredNot KEV-listedUpdated
Glexia's TakeAutomated analysiscritical

Security readout for executives and security teams

Plain-English summary

CVE-2020-25560 describes a serious SapphireIMS 5.0 flaw where known built-in client credentials can allow portal access, followed by server-side command execution through diagnostic features. The source also says access may work even without a session cookie. Treat exposed SapphireIMS 5.0 portals as high-urgency assets.

Executive priority

Prioritize this as critical where SapphireIMS 5.0 is reachable beyond tightly controlled admin networks. The issue combines authentication weakness and remote code execution on the server, but the evidence bundle does not name a vendor patch, so remediation should start with isolation and vendor confirmation.

Technical view

The CVE description reports hardcoded SapphireIMS client credentials and command injection in server-side diagnostic functions including ping, traceroute, and SNMP. The reported behavior includes access when JSESSIONID is removed, suggesting an authentication/session enforcement weakness. No CVSS, CWE, patch version, or official affected-version range is provided in the bundle.

Likely exposure

Exposure is most likely in organizations running SapphireIMS 5.0, especially where the management portal is reachable from untrusted networks. The provided affected-product metadata is incomplete, and the sources do not identify other affected versions, editions, or deployment models.

Exploitation context

CISA KEV status is false in the bundle, and no cited source establishes active exploitation. Public references describe the vulnerability and unauthenticated remote command execution at a high level, but the supplied evidence does not prove current exploitation in the wild.

Researcher notes

The record is sparse: severity, CVSS, CWE, CPEs, and official remediation are absent. The strongest facts are the CVE description and linked public write-up identifying SapphireIMS 5.0, hardcoded credentials, session bypass behavior, and command injection in diagnostic functions.

Mitigation direction

  • Inventory SapphireIMS deployments and confirm whether version 5.0 is present.
  • Remove internet exposure and restrict portal access to trusted administrative networks.
  • Check vendor guidance for fixed versions or supported configuration mitigations.
  • Rotate or disable default credentials where the product supports it.
  • Limit diagnostic-function access to authenticated, authorized administrators.
  • Monitor server and web logs for suspicious diagnostic-function activity.

Validation and detection

  • Confirm exposed portals are not running SapphireIMS 5.0.
  • Verify portal access requires authenticated, authorized administrator sessions.
  • Review configuration for built-in or default credential exposure.
  • Inspect logs for unauthenticated access attempts to diagnostic features.
  • Confirm compensating network controls block untrusted portal access.
Prepared
Confidence
medium
Sources
4

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

description · low confidence lookup

Credential and access behavior lookup

The CVE wording references authentication or credential exposure, so valid-account and credential-access review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2020-25560 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.