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CVE Record

CVE-2020-24786: An issue was discovered in Zoho ManageEngine Exchange Reporter Plus before build number 5510, AD360 before...

An issue was discovered in Zoho ManageEngine Exchange Reporter Plus before build number 5510, AD360 before build number 4228, ADSelfService Plus before build number 5817, DataSecurity Plus before build number 6033, RecoverManager Plus before build number 6017, EventLog Analyzer before build number 12136, ADAudit Plus before build number 6052, O365 Manager Plus before build number 4334, Cloud Security Plus before build number 4110, ADManager Plus before build number 7055, and Log360 before build number 5166. The remotely accessible Java servlet com.manageengine.ads.fw.servlet.UpdateProductDetails is prone to an authentication bypass. System integration properties can be modified and lead to full ManageEngine suite compromise.

UnknownCVSS not scoredNot KEV-listedUpdated
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Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

CVE-2020-24786 is an authentication bypass in multiple Zoho ManageEngine products. A remote, unauthenticated party could modify product integration settings, which the CVE description says can lead to full ManageEngine suite compromise. The issue affects older builds across identity, logging, cloud security, and data security products.

Executive priority

Treat this as urgent for any affected ManageEngine deployment, especially internet-exposed or privileged environments. It targets administrative security tooling and can undermine connected services. Prioritize inventory, upgrade, access restriction, and review of integration changes.

Technical view

The vulnerable component is the remotely accessible Java servlet com.manageengine.ads.fw.servlet.UpdateProductDetails. Products below the named fixed build thresholds are affected. The known impact is unauthorized modification of system integration properties, with potential compromise across the ManageEngine suite. The source bundle does not include CVSS, CWE, or detailed exploit mechanics.

Likely exposure

Exposure is likely where listed ManageEngine products run below fixed builds and the vulnerable servlet is reachable by unauthenticated users. Risk is higher for internet-facing consoles or deployments integrated with privileged Active Directory, Exchange, Microsoft 365, logging, or security workflows.

Exploitation context

The bundle includes vendor advisories and a public researcher write-up, but does not show CISA KEV listing or confirmed active exploitation. Do not claim active exploitation from this evidence. The business concern is remote unauthenticated configuration change in security and identity administration tooling.

Researcher notes

Affected builds include Exchange Reporter Plus before 5510, AD360 before 4228, ADSelfService Plus before 5817, DataSecurity Plus before 6033, RecoverManager Plus before 6017, EventLog Analyzer before 12136, ADAudit Plus before 6052, O365 Manager Plus before 4334, Cloud Security Plus before 4110, ADManager Plus before 7055, and Log360 before 5166.

Mitigation direction

  • Upgrade affected products to the named fixed builds or later.
  • Check ManageEngine product-specific advisories before changing production systems.
  • Restrict external access to ManageEngine administrative interfaces.
  • Review and harden product integration settings after upgrade.
  • Prioritize systems integrated with directory, mail, logging, or cloud security services.

Validation and detection

  • Inventory listed ManageEngine products and record exact build numbers.
  • Compare builds against the CVE fixed-build thresholds.
  • Confirm whether the vulnerable servlet is reachable from untrusted networks.
  • Review integration settings for unauthorized or unexpected changes.
  • Check vendor guidance for product-specific identification instructions.
Prepared
Confidence
medium
Sources
12

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

description · low confidence lookup

Credential and access behavior lookup

The CVE wording references authentication or credential exposure, so valid-account and credential-access review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2020-24786 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
13Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.