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CVE Record

CVE-2020-17021: Microsoft Dynamics 365 (on-premises) Cross-site Scripting Vulnerability

Microsoft Dynamics 365 (on-premises) Cross-site Scripting Vulnerability

MediumCVSS 5.4Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This issue lets a logged-in attacker abuse Microsoft Dynamics 365 on-premises 9.0 to run unwanted script in another user’s browser if that user interacts with crafted content. Business impact is mainly account-session risk, data exposure, and unauthorized actions within the victim’s permissions, not server takeover.

Executive priority

Treat this as a moderate-priority business application fix. It is not listed as actively exploited in the provided sources, but Dynamics often holds sensitive customer and operational data, so remediation should be scheduled promptly.

Technical view

CVE-2020-17021 is a cross-site scripting vulnerability in Microsoft Dynamics 365 (on-premises) version 9.0. CVSS 3.1 is 5.4: network reachable, low complexity, low privileges required, user interaction required, changed scope, low confidentiality and integrity impact, no availability impact.

Likely exposure

Exposure is limited to organizations running Microsoft Dynamics 365 (on-premises) version 9.0.0. The source bundle does not identify affected cloud services, other Dynamics versions, or specific vulnerable components.

Exploitation context

The bundle does not show CISA KEV listing or cited evidence of active exploitation. Exploitation requires some attacker privilege and victim interaction, which lowers urgency compared with unauthenticated flaws but still matters in shared business applications.

Researcher notes

Key constraints are PR:L and UI:R, with scope changed and low confidentiality/integrity impact. Evidence is sparse: the bundle identifies the affected product and MSRC advisory but not vulnerable endpoints, proof-of-concept details, or exploitation telemetry.

Mitigation direction

  • Check Microsoft’s MSRC advisory for official remediation guidance.
  • Apply Microsoft-supported remediation for Dynamics 365 on-premises 9.0 after testing.
  • Inventory on-premises Dynamics 365 instances and confirm exact version exposure.
  • Restrict access to affected on-premises instances while remediation is pending.
  • Remind users to avoid unexpected links or content in Dynamics workflows.

Validation and detection

  • Confirm whether Dynamics 365 on-premises 9.0.0 exists in the environment.
  • Compare installed build state against Microsoft’s CVE-2020-17021 advisory.
  • Verify affected instances are not unnecessarily internet-accessible.
  • Review logs for suspicious authenticated activity around Dynamics user interactions.
  • Track remediation completion in vulnerability management records.
Prepared
Confidence
high
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2020-17021 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
5.4 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
5.4CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C2.32.7Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

5.4Medium
CVSS 3.1 vector shape for CVE-2020-17021Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone
Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
MicrosoftMicrosoft Dynamics 365 (on-premises) version 9.09.0.0Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.