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CVE Record

CVE-2019-4201: IBM Jazz for Service Management 1.1.3, 1.1.3.1, and 1.1.3.2 could allow a remote attacker to conduct phishi...

IBM Jazz for Service Management 1.1.3, 1.1.3.1, and 1.1.3.2 could allow a remote attacker to conduct phishing attacks, using an open redirect attack. By persuading a victim to visit a specially-crafted Web site, a remote attacker could exploit this vulnerability to spoof the URL displayed to redirect a user to a malicious Web site that would appear to be trusted. This could allow the attacker to obtain highly sensitive information or conduct further attacks against the victim. IBM X-Force ID: 159122.

HighCVSS 7.4Not KEV-listedUpdated
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Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

IBM Jazz for Service Management has an open redirect flaw that could make a trusted-looking link send users to a malicious site. The main business risk is phishing: users may disclose credentials or sensitive information because the redirect appears to come from a trusted IBM service.

Executive priority

Treat as a targeted phishing-enablement risk rather than a direct server takeover issue. Prioritize affected public or user-facing deployments because trusted-brand redirects can materially increase credential theft risk.

Technical view

CVE-2019-4201 affects IBM Jazz for Service Management 1.1.3, 1.1.3.1, and 1.1.3.2. It is a network-reachable, unauthenticated open redirect requiring user interaction. CVSS 3.0 is 7.4 high, with changed scope and high integrity impact. No CWE is listed in the provided sources.

Likely exposure

Exposure is limited to organizations running the listed IBM Jazz for Service Management versions, especially where the application is reachable by users or externally accessible through portals, emails, or links.

Exploitation context

The provided sources do not show CISA KEV listing or active exploitation. Exploitation requires persuading a victim to visit a crafted site or link. The CVSS exploit maturity is listed as unproven.

Researcher notes

The evidence supports affected versions, attack class, and severity. It does not include detailed patch instructions in the supplied bundle. Avoid assuming broader IBM product exposure beyond the named Jazz for Service Management releases.

Mitigation direction

  • Identify any Jazz for Service Management 1.1.3.x deployments.
  • Review IBM advisory 10885592 for the vendor-approved fix or upgrade path.
  • Prioritize remediation for internet-facing or user-facing instances.
  • Strengthen phishing defenses and user reporting for suspicious IBM service links.

Validation and detection

  • Inventory installed IBM Jazz for Service Management versions.
  • Confirm whether 1.1.3, 1.1.3.1, or 1.1.3.2 are present.
  • Check IBM advisory status against deployed build levels.
  • Review web access logs for unusual redirect-heavy traffic patterns.
Prepared
Confidence
medium
Sources
4

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2019-4201 mapping review

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Vulnerability profileCVE Program record
Severity
High
CVSS
7.4 (3.0)
Known Exploited
No
Published

Vector: CVSS:3.0/AV:N/PR:N/I:H/AC:L/UI:R/S:C/C:N/A:N/E:U/RL:O/RC:C

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
7.4CVSS 3.0HighCVSS:3.0/AV:N/PR:N/I:H/AC:L/UI:R/S:C/C:N/A:N/E:U/RL:O/RC:C2.84Primary CVE score

Vulnerability scoring details

Base CVSS 3.0 score

7.4High
CVSS 3.0 vector shape for CVE-2019-4201Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.0/AV:N/PR:N/I:H/AC:L/UI:R/S:C/C:N/A:N/E:U/RL:O/RC:C

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
IBMJazz for Service Management1.1.3, 1.1.3.1, 1.1.3.2Listed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.