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CVE Record

CVE-2019-25737: Live Chat Unlimited 2.8.3 Stored Cross-Site Scripting

Live Chat Unlimited 2.8.3 contains a stored cross-site scripting vulnerability that allows unauthenticated attackers to inject malicious scripts through the chat input field. Attackers can submit payloads containing script tags and event handlers that execute in the admin area, enabling cookie theft or forced redirects to malicious websites.

MediumCVSS 6.1Not KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This vulnerability affects Screets Live Chat Unlimited 2.8.3. An unauthenticated visitor can submit malicious script content through chat, and that content may run later inside the admin area. The main business risk is compromise of an administrator session or redirecting staff to a malicious site.

Executive priority

Treat this as a moderate-priority web application risk. Prioritize remediation for public WordPress sites where administrators routinely review chat messages, especially sites with privileged sessions or sensitive customer workflows.

Technical view

CVE-2019-25737 is a stored cross-site scripting issue in the chat input field of Live Chat Unlimited 2.8.3. The CVSS 3.1 score is 6.1, with network access, low complexity, no privileges required, and user interaction required. The source bundle maps it to CWE-79.

Likely exposure

Exposure appears limited to WordPress sites running Screets Live Chat Unlimited version 2.8.3 where the chat input is accessible to unauthenticated users. The provided sources do not identify other affected versions or platforms.

Exploitation context

The bundle includes an ExploitDB reference, indicating public exploit information exists. KEV is false, and the provided sources do not state active exploitation. Successful impact depends on stored chat content being viewed in the admin area.

Researcher notes

Evidence supports stored XSS in Live Chat Unlimited 2.8.3 only. Do not broaden affected-version claims without vendor confirmation. Public exploit reference exists, but active exploitation is not established by the supplied sources.

Mitigation direction

  • Inventory WordPress sites for Live Chat Unlimited 2.8.3.
  • Check Screets, CodeCanyon, and VulnCheck guidance for fixed versions or official mitigations.
  • Disable or restrict the chat feature until remediation is confirmed.
  • Review stored chat messages for unexpected HTML or script content.
  • Limit admin exposure when reviewing chat messages from untrusted users.

Validation and detection

  • Confirm installed plugin name and version against the 2.8.3 affected scope.
  • Verify whether unauthenticated users can submit chat messages.
  • Review admin chat views for stored user-supplied content rendering.
  • Inspect chat records and logs for suspicious submissions or redirect reports.
  • Track CVE and vendor pages for documented update guidance.
Prepared
Confidence
high
Sources
6

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-79: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2019-25737 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.1 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

2CVSS vectors
3Timeline events
1ADP providers
5Source links

SSVC decision data

CISA-ADPCISA Coordinator
Timestamp
Version
2.0.3
Exploitation: pocAutomatable: yesTechnical Impact: partial

CVSS vector scores

2 official scores

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.1CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N2.82.7VulnCheck
5.3CVSS 4.0MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:NVulnCheck

Vulnerability scoring details

Base CVSS 4.0 score

5.3Medium
CVSS 4.0 vector shape for CVE-2019-25737Attack VectorAttack ComplexityAttack RequirementsPrivileges RequiredUser InteractionVS ConfidentialityVS IntegrityVS AvailabilitySS ConfidentialitySS IntegritySS Availability

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Attack Requirements
NonePresent
Privileges Required
NoneLowHigh
User Interaction
NonePassiveActive
VS Confidentiality
HighLowNone
VS Integrity
HighLowNone
VS Availability
HighLowNone
SS Confidentiality
HighLowNone
SS Integrity
HighLowNone
SS Availability
HighLowNone

Vulnerability timeline

Timeline events are normalized from CVE metadata, CNA source timelines, ADP timelines, and KEV metadata when present.

  1. CVE reservedCVE Program

    The CVE ID was reserved by the assigning CNA.

  2. CVE publishedCVE Program

    The CVE record was published.

  3. CVE updatedCVE Program

    The CVE record metadata indicates this as the latest update time.

ADP provider summaries

CISA-ADPCISA ADP Vulnrichment
other:ssvc

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
ScreetsLive Chat Unlimited2.8.3Listed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-79 · source CWE mapping

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.