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CVE Record

CVE-2019-20031: NEC UM8000, UM4730 and prior non-InMail voicemail systems with all known software versions may permit an in...

NEC UM8000, UM4730 and prior non-InMail voicemail systems with all known software versions may permit an infinite number of login attempts in the telephone user interface (TUI), effectively allowing brute force attacks.

UnknownCVSS not scoredNot KEV-listedUpdated
Glexia's TakeAutomated analysisunknown

Security readout for executives and security teams

Plain-English summary

This CVE describes NEC voicemail systems that may allow unlimited telephone login attempts. That can make voicemail PINs vulnerable to guessing, especially where the telephone user interface is reachable. The sources do not provide a CVSS score, confirmed exploitation, or a vendor patch.

Executive priority

Treat this as an exposure discovery and legacy-system risk item. Escalate if these voicemail systems remain externally reachable or protect sensitive executive, legal, customer, or operational messaging.

Technical view

NEC UM8000, UM4730, and prior non-InMail voicemail systems are reported to lack an effective login-attempt limit in the telephone user interface. The issue enables brute-force attempts against TUI authentication. The public bundle does not include CWE mapping, affected CPEs, fixed versions, or exploit evidence.

Likely exposure

Exposure is most likely in organizations still operating NEC UM8000, UM4730, or earlier non-InMail voicemail platforms with phone-accessible TUI login. The source data does not provide precise affected version ranges beyond “all known software versions.”

Exploitation context

CISA KEV status is false in the bundle, and no cited source confirms active exploitation. The plausible abuse case is repeated voicemail login guessing through the TUI, but the bundle does not document public exploit tooling or observed campaigns.

Researcher notes

The record is sparse: no CVSS, CWE, CPE, fixed release, or vendor advisory is included. Analysis should stay tied to the described TUI brute-force condition and avoid assuming broader NEC product impact.

Mitigation direction

  • Check NEC or maintainer guidance for supported fixes or configuration advice.
  • Inventory NEC voicemail systems and identify TUI exposure paths.
  • Review voicemail PIN policy and lockout capabilities with the vendor.
  • Prioritize retirement or support review for unsupported legacy voicemail platforms.

Validation and detection

  • Confirm whether NEC UM8000, UM4730, or prior non-InMail systems are deployed.
  • Verify current software version and vendor support status.
  • Determine whether TUI login enforces attempt limits or lockout.
  • Review logs or call records for abnormal repeated login failures.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2019-20031 mapping review

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.