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CVE Record

CVE-2019-13382: UploaderService in SnagIT 2019.1.2 allows elevation of privilege by placing an invalid presentation file in...

UploaderService in SnagIT 2019.1.2 allows elevation of privilege by placing an invalid presentation file in %PROGRAMDATA%\TechSmith\TechSmith Recorder\QueuedPresentations and then creating a symbolic link in %PROGRAMDATA%\Techsmith\TechSmith Recorder\InvalidPresentations that points to an arbitrary folder with an arbitrary file name. TechSmith Relay Classic Recorder prior to 5.2.1 on Windows is vulnerable. The vulnerability was introduced in SnagIT Windows 12.4.1.

UnknownCVSS not scoredNot KEV-listedUpdated
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Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This is a Windows local privilege escalation issue in TechSmith SnagIT and TechSmith Relay Classic Recorder. A user who already has local access could abuse how the recorder service handles queued or invalid presentation files to affect files outside the intended folder. It is not described as remotely exploitable, but it can increase the impact of a compromised workstation.

Executive priority

Handle as a moderate endpoint hardening issue. It does not appear to create initial access, but it can help an attacker gain higher privileges after landing on a Windows machine. Prioritize environments with TechSmith software on shared or administrator-used workstations.

Technical view

CVE-2019-13382 affects UploaderService in SnagIT 2019.1.2 and TechSmith Relay Classic Recorder before 5.2.1 on Windows. The CVE describes unsafe handling of invalid presentation files and symbolic links under ProgramData TechSmith Recorder paths, enabling elevation of privilege through arbitrary file targeting. SnagIT Windows 12.4.1 is identified as the introduced version.

Likely exposure

Exposure is most likely on Windows endpoints where affected TechSmith SnagIT or Relay Classic Recorder versions remain installed. The source bundle does not identify server-side exposure, cloud exposure, or non-Windows affected platforms.

Exploitation context

The provided sources describe a local privilege escalation technique. There is no CISA KEV listing in the bundle and no cited evidence of active exploitation. Treat this as post-compromise risk for endpoints where an attacker or malicious insider already has local access.

Researcher notes

The bundle lacks CVSS, CWE, and complete fixed-version detail for SnagIT. The clearest remediation signal is Relay Classic Recorder before 5.2.1 being vulnerable. Avoid assuming active exploitation or remote attack paths without additional vendor or threat intelligence evidence.

Mitigation direction

  • Inventory Windows endpoints for SnagIT and TechSmith Relay Classic Recorder installations.
  • Remove or upgrade TechSmith Relay Classic Recorder versions earlier than 5.2.1.
  • Check TechSmith SnagIT version history and vendor guidance for fixed SnagIT releases.
  • Prioritize remediation on shared workstations and systems used by privileged users.
  • Monitor ProgramData TechSmith Recorder directories for unusual link or file activity.

Validation and detection

  • Confirm installed TechSmith product names and versions on Windows endpoints.
  • Check for TechSmith Relay Classic Recorder versions below 5.2.1.
  • Review SnagIT installations for versions at or after 12.4.1, especially 2019.1.2.
  • Verify vendor advisories before marking a SnagIT version remediated.
  • Review endpoint logs for suspicious activity around TechSmith Recorder ProgramData paths.
Prepared
Confidence
medium
Sources
5

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

description · low confidence lookup

Privilege behavior lookup

The CVE wording references privilege impact, so privilege escalation and authorization behavior review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

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description · low confidence lookup

File access behavior lookup

The CVE wording references file access or upload behavior, so file telemetry and web shell review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

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cve · low confidence lookup

CVE-2019-13382 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
4Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.