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CVE Record

CVE-2019-13240: An issue was discovered in GLPI before 9.4.1.

An issue was discovered in GLPI before 9.4.1. After a successful password reset by a user, it is possible to change that user's password again during the next 24 hours without any information except the associated email address.

UnknownCVSS not scoredNot KEV-listedUpdated
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Glexia's TakeAutomated analysishigh

Security readout for executives and security teams

Plain-English summary

GLPI versions before 9.4.1 could let a user password be changed again for 24 hours after a successful reset using only the account email address. For organizations using GLPI for IT service management, this is an account takeover risk tied to the password reset workflow.

Executive priority

Prioritize remediation if GLPI is exposed to users or the internet. The issue can undermine account recovery controls and enable account takeover, but evidence of active exploitation is not provided.

Technical view

CVE-2019-13240 affects GLPI before 9.4.1. The reset process left a post-reset window where another password change could be initiated with only the associated email address. Public sources cite GLPI 9.4.1, related commits, and a Synacktiv advisory. No KEV listing is provided.

Likely exposure

Exposure is limited to organizations running GLPI before 9.4.1, especially internet-accessible portals with password reset enabled. The bundle does not identify other affected products or supported branches.

Exploitation context

The source bundle does not show known active exploitation. The weakness requires knowledge of a valid account email and depends on a recent successful password reset within the 24-hour window.

Researcher notes

The affected condition is precisely described as GLPI before 9.4.1. CVSS, CWE, and detailed exploit evidence are absent from the bundle, so severity is judged from impact rather than a vendor score.

Mitigation direction

  • Upgrade GLPI to 9.4.1 or later using vendor release guidance.
  • Prioritize externally reachable GLPI portals and administrator accounts.
  • Review vendor commits and advisory before applying local workarounds.
  • Monitor password reset activity for repeated changes on the same account.
  • Force password changes for accounts with suspicious reset history.

Validation and detection

  • Inventory all GLPI deployments and record installed versions.
  • Confirm each deployment is running GLPI 9.4.1 or later.
  • Review reset logs for repeated changes within 24 hours.
  • Validate the reset workflow no longer permits email-only password changes after reset.
  • Check whether exposed GLPI portals have password reset enabled.
Prepared
Confidence
medium
Sources
7

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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description · low confidence lookup

Credential and access behavior lookup

The CVE wording references authentication or credential exposure, so valid-account and credential-access review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

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cve · low confidence lookup

CVE-2019-13240 mapping review

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
6Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.