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CVE Record

CVE-2019-12171: Dropbox.exe (and QtWebEngineProcess.exe in the Web Helper) in the Dropbox desktop application 71.4.108.0 st...

Dropbox.exe (and QtWebEngineProcess.exe in the Web Helper) in the Dropbox desktop application 71.4.108.0 store cleartext credentials in memory upon successful login or new account creation. These are not securely freed in the running process.

UnknownCVSS not scoredNot KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

This CVE describes Dropbox desktop 71.4.108.0 leaving user credentials in cleartext in process memory after login or account creation. The main business risk is credential exposure if an endpoint is already accessible to an attacker, insider, or malware with memory access.

Executive priority

Treat this as a targeted endpoint credential-protection issue, not a confirmed internet-scale emergency. Prioritize inventory, supported-version alignment, and controls on high-risk endpoints handling sensitive Dropbox access.

Technical view

The record names Dropbox.exe and QtWebEngineProcess.exe in the Dropbox Web Helper. After successful login or new account creation, credentials may remain in running process memory because they are not securely freed. The record provides no CVSS score, CWE, confirmed fixed version, or vendor mitigation.

Likely exposure

Exposure is most likely on endpoints running Dropbox desktop application 71.4.108.0 where users recently logged in or created accounts. The provided affected-product metadata is incomplete.

Exploitation context

The bundle does not show CISA KEV listing or active exploitation evidence. Practical abuse appears to require access to the local endpoint or its process memory, so this is higher risk on compromised or shared systems.

Researcher notes

Evidence is thin. The CVE description names the behavior and version, but the affected-product fields are n/a and no fixed build is identified. Do not infer broader Dropbox versions or confirmed exploitation from this bundle.

Mitigation direction

  • Inventory endpoints for Dropbox desktop 71.4.108.0.
  • Check Dropbox guidance for supported versions and remediation status.
  • Upgrade or remove unsupported Dropbox desktop installations where appropriate.
  • Restrict local administrative, debugging, and memory-dump access on endpoints.
  • Rotate Dropbox credentials or tokens after suspected endpoint compromise.

Validation and detection

  • Confirm whether Dropbox desktop 71.4.108.0 is present in managed endpoint inventory.
  • Check whether affected users recently logged in or created Dropbox accounts.
  • Review endpoint security controls limiting process-memory access.
  • Validate remediation against Dropbox guidance before marking resolved.
  • Document uncertainty because the CVE record lacks CVSS and fixed-version data.
Prepared
Confidence
medium
Sources
4

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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CVE-2019-12171 mapping review

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
3Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.