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CVE Record

CVE-2017-3618: Vulnerability in the Automatic Service Request (ASR) component of Oracle Support Tools (subcomponent: ASR M...

Vulnerability in the Automatic Service Request (ASR) component of Oracle Support Tools (subcomponent: ASR Manager). The supported version that is affected is Prior to 5.7. Easily "exploitable" vulnerability allows low privileged attacker with logon to the infrastructure where Automatic Service Request (ASR) executes to compromise Automatic Service Request (ASR). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Automatic Service Request (ASR) accessible data as well as unauthorized access to critical data or complete access to all Automatic Service Request (ASR) accessible data. CVSS 3.0 Base Score 7.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).

UnknownCVSS not scoredNot KEV-listedUpdated
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Glexia's TakeAutomated analysis

Security readout for executives and security teams

This Oracle ASR Manager flaw lets a low-privileged logged-in user on the ASR infrastructure gain broad access to ASR-managed data. The main business risk is loss or tampering of support-service data, not system outage. The provided sources do not show active exploitation. Exposure is limited to environments running Oracle Automatic Service Request ASR Manager prior to 5.7. Sources require attacker logon to the infrastructure where ASR executes, so this is primarily an insider, compromised account, or adjacent operational-host risk. Treat as a high-priority legacy Oracle support-tool issue where ASR is still deployed. It is not described as remotely exploitable, but compromise of a low-privileged internal account could expose or alter critical ASR-accessible data. Mitigation focus: Upgrade Oracle Automatic Service Request away from versions prior to 5.7.; Review Oracle April 2017 Critical Patch Update guidance for ASR-specific instructions.; Restrict logon access to infrastructure where ASR Manager executes..

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Potential ATT&CK relevance

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
1Source links

CVSS and timeline data

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Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
Oracle CorporationAutomatic Service Request (ASR)unspecifiedListed
Weakness

CWE details

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