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CVE Record

CVE-2017-20109: Teleopti WFM Administration GetOneTenant Credentials information disclosure

A vulnerability classified as problematic was found in Teleopti WFM up to 7.1.0. Affected by this vulnerability is an unknown functionality of the file /TeleoptiWFM/Administration/GetOneTenant of the component Administration. The manipulation leads to information disclosure (Credentials). The attack can be launched remotely. The exploit has been disclosed to the public and may be used. It is recommended to apply a patch to fix this issue.

MediumCVSS 4.3Not KEV-listedUpdated
Glexia's TakeAutomated analysis

Security readout for executives and security teams

Teleopti WFM versions 7.0 and 7.1 can disclose credential information through an Administration endpoint. The issue is remotely reachable but requires low privileges, limiting broad unauthenticated risk. It matters because exposed credentials can support follow-on access if the application is still in use and not patched. Exposure is most likely in organizations still running Teleopti WFM 7.0 or 7.1, especially where the Administration component is reachable over a network. The provided sources do not identify affected CPEs, deployment defaults, or a fixed version. Prioritize remediation if Teleopti WFM 7.0 or 7.1 remains operational, particularly in contact-center or workforce-management environments. The issue is not critical by CVSS, but credential disclosure can create business risk through secondary misuse. Mitigation focus: Identify any Teleopti WFM 7.0 or 7.1 deployments.; Check Teleopti or current vendor guidance for the applicable patch.; Apply the vendor patch or upgrade path where available..

Prepared

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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ATT&CK lookup starting points

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cwe · medium confidence lookup

CWE-200: Information exposure and cloud metadata lookup

Information exposure and SSRF weaknesses can make discovery, cloud metadata, and credential material review relevant. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

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cve · low confidence lookup

CVE-2017-20109 mapping review

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Vulnerability profileCVE Program record
Severity
Medium
CVSS
4.3 (3.1)
Known Exploited
No
Published

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
4.3CVSS 3.1MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N2.81.4Primary CVE score

Vulnerability scoring details

Base CVSS 3.1 score

4.3Medium
CVSS 3.1 vector shape for CVE-2017-20109Attack VectorAttack ComplexityPrivileges RequiredUser InteractionScopeConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector
NetworkAdjacentLocalPhysical
Attack Complexity
LowHigh
Privileges Required
NoneLowHigh
User Interaction
NoneRequired
Scope
ChangedUnchanged
Confidentiality Impact
HighLowNone
Integrity Impact
HighLowNone
Availability Impact
HighLowNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
TeleoptiWFM7.0, 7.1Listed
Weakness

CWE details

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-200 · source CWE mapping

Exposure of Sensitive Information to an Unauthorized Actor

Exposure of Sensitive Information to an Unauthorized Actor represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.