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CVE Record

CVE-2016-9148: Cross-site scripting (XSS) vulnerability in CA Service Desk Manager (formerly CA Service Desk) 12.9 and 14....

Cross-site scripting (XSS) vulnerability in CA Service Desk Manager (formerly CA Service Desk) 12.9 and 14.1 allows remote attackers to inject arbitrary web script or HTML via the QBE.EQ.REF_NUM parameter.

UnknownCVSS not scoredNot KEV-listedUpdated
Glexia's TakeAutomated analysis

Security readout for executives and security teams

CA Service Desk Manager 12.9 and 14.1 have a reported cross-site scripting flaw. A remote attacker may be able to place script or HTML through a request parameter, potentially affecting users who view the resulting content. The bundle does not provide CVSS, patch details, or confirmed active exploitation evidence. Exposure is most likely in organizations still running CA Service Desk Manager 12.9 or 14.1. Internet-facing service desk portals increase concern. The bundle’s structured affected-product field is incomplete, so confirm product and version from local asset records and vendor guidance. Prioritize if CA Service Desk Manager is still deployed, especially on externally reachable portals. The issue is old, public, and affects a business-facing support platform, but the provided evidence lacks CVSS, confirmed exploitation, and specific patch details. Mitigation focus: Identify any CA Service Desk Manager 12.9 or 14.1 deployments.; Review the CA vendor security notice for official remediation guidance.; Apply vendor-provided updates, fixes, or configuration guidance where applicable..

Prepared

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
1Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

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