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CVE Record

CVE-2015-9318: The awesome-support plugin before 3.1.7 for WordPress has a security issue in which shortcodes are allowed...

The awesome-support plugin before 3.1.7 for WordPress has a security issue in which shortcodes are allowed in replies.

UnknownCVSS not scoredNot KEV-listedUpdated
Glexia's TakeAutomated analysisunknown

Security readout for executives and security teams

Plain-English summary

This issue affects WordPress sites using the Awesome Support plugin before 3.1.7. The reported problem is that support replies allowed WordPress shortcodes, which can create unintended behavior depending on installed shortcodes. The public bundle does not provide CVSS, CWE, impact details, or evidence of active exploitation.

Executive priority

Prioritize as exposure-driven maintenance, not an emergency, unless your environment still runs the outdated plugin. Patch or retire affected installations during routine WordPress security updates.

Technical view

CVE-2015-9318 describes shortcode processing in Awesome Support replies before version 3.1.7. The source bundle does not identify required privileges, affected configurations, impact scope, or a specific vulnerable code path. No CISA KEV listing is indicated.

Likely exposure

Exposure is likely limited to WordPress installations running Awesome Support versions before 3.1.7. Business risk depends on whether replies can include shortcode content and what shortcodes exist on the site.

Exploitation context

The provided sources do not show active exploitation, public exploit availability, CVSS scoring, or technical exploitation details. Because KEV is false, treat exploitation as unconfirmed from this bundle.

Researcher notes

The evidence is sparse. The CVE states the vulnerable condition but omits impact mechanics, attacker role, and patch details beyond the affected version boundary. Avoid assuming XSS, RCE, or data exposure without additional vendor or code evidence.

Mitigation direction

  • Inventory WordPress sites using the Awesome Support plugin.
  • Upgrade Awesome Support beyond the affected before-3.1.7 range.
  • Check the WordPress plugin developer page for current vendor guidance.
  • Disable or remove the plugin if it cannot be updated safely.

Validation and detection

  • Confirm installed Awesome Support versions across managed WordPress sites.
  • Review ticket reply handling for shortcode rendering behavior.
  • Check whether sensitive custom shortcodes exist on affected sites.
  • Verify the plugin is no longer in the before-3.1.7 affected range.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

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CVE-2015-9318 mapping review

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.