CVE-2015-2997: n/a vulnerability

CVE-2015-2997: SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value i...

SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to getAgentLogFile, as demonstrated by a large directory traversal sequence, which reveals the installation path in an error message.

UnknownCVSS not scoredNot KEV-listedUpdatedAug 6, 2024, 05:32 UTC (UTC+00:00)

Security readout for executives and security teams

CVE-2015-2997 affects SysAid Help Desk versions before 15.2. A remote attacker could trigger an error through the accountid parameter and learn the server installation path. This is not described as full system compromise, but it can expose useful internal details for follow-on attacks. Organizations running SysAid Help Desk before 15.2, especially internet-accessible help desk portals or externally reachable service desk infrastructure. Prioritize remediation for externally exposed SysAid systems, but treat this CVE as an information disclosure issue rather than proven remote code execution. Mitigation focus: Upgrade SysAid Help Desk to version 15.2 or later.; Check current vendor guidance for supported upgrade paths and any additional hardening.; Restrict external access to SysAid administrative and help desk endpoints where possible..

Prepared: Jun 13, 2026, 22:39 UTC (UTC+00:00)

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

description · low confidence lookup

File access behavior lookup

The CVE wording references file access or upload behavior, so file telemetry and web shell review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup

cve · low confidence lookup

CVE-2015-2997 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup

Vulnerability profileCVE Program record

Severity: Unknown
CVSS: Not scored
Known Exploited: No
Published: Jun 8, 2015, 14:00 UTC (UTC+00:00)

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors

0Timeline events

0ADP providers

2Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

CVE List V5 sourceCVE List V5
https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-deskCVE reference · x_refsource_CONFIRM

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus

n/an/an/aListed

Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.