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CVE Record

CVE-2015-10102: Freshdesk Plugin redirect

A vulnerability, which was classified as critical, has been found in Freshdesk Plugin 1.7 on WordPress. Affected by this issue is some unknown functionality. The manipulation leads to open redirect. The attack may be launched remotely. Upgrading to version 1.8 is able to address this issue. The patch is identified as 2aaecd4e0c7c6c1dc4e6a593163d5f7aa0fa5d5b. It is recommended to upgrade the affected component. VDB-226118 is the identifier assigned to this vulnerability.

MediumCVSS 6.5Not KEV-listedUpdated
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Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2015-10102 is an open redirect issue in Freshdesk Plugin 1.7 for WordPress. A vulnerable site could redirect users to unintended destinations. Sources identify version 1.8 as the fixed release. No cited source states active exploitation.

Executive priority

Treat this as a moderate-priority website hygiene issue. It is not marked as actively exploited, but affected WordPress sites should be upgraded because the fix is identified and the vulnerability is remotely reachable.

Technical view

The source bundle maps the issue to CWE-601 in Freshdesk Plugin 1.7. The exact affected functionality is not disclosed. CVSS v2 is 6.5 with network attack vector, low complexity, and authentication required. The referenced patch is commit 2aaecd4e0c7c6c1dc4e6a593163d5f7aa0fa5d5b.

Likely exposure

Exposure is likely limited to WordPress sites running Freshdesk Plugin version 1.7. The CVSS vector indicates authentication is required, but the sources do not identify the exact vulnerable route or role requirements.

Exploitation context

The vulnerability may be triggered remotely, but CISA KEV is false and the provided sources do not cite active exploitation. Open redirects can support deception workflows, but the bundle provides no exploit details or observed campaigns.

Researcher notes

Evidence is limited. VulDB and CVE data identify the product, affected version, weakness class, CVSS vector, and patch, but not the vulnerable function, endpoint, or practical exploit conditions beyond remote authenticated reachability.

Mitigation direction

  • Upgrade Freshdesk Plugin from version 1.7 to version 1.8 or later.
  • Remove or disable the plugin if it is no longer required.
  • Prioritize internet-facing WordPress sites using this plugin.
  • Track vendor and CVE sources for any additional remediation guidance.

Validation and detection

  • Inventory WordPress sites for Freshdesk Plugin version 1.7.
  • Confirm deployed plugin version is 1.8 or later.
  • Verify the installed package includes the referenced patch commit.
  • Review logs for unusual redirect-related activity.
  • Document any systems awaiting upgrade and compensating controls.
Prepared
Confidence
medium
Sources
5

Public sources used

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.

cwe · medium confidence lookup

CWE-601: User-session and phishing behavior lookup

Client-side and session-facing weaknesses should be reviewed alongside initial-access and user-execution behaviors. Open the exact CWE lookup page first, then review the ATT&CK searches from that MITRE weakness context. This is a Glexia lookup hint, not an official ATT&CK mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2015-10102 mapping review

Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.

Open ATT&CK lookup
Vulnerability profileCVE Program record
Severity
Medium
CVSS
6.5 (2.0)
Known Exploited
No
Published

Vector: AV:N/AC:L/Au:S/C:P/I:P/A:P

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

1CVSS vectors
0Timeline events
0ADP providers
4Source links

CVSS vector scores

1 official score

We collect every scored CVSS vector available in the official CNA and ADP containers. When more than one version is present, the table keeps the source vectors side by side instead of collapsing them into the highest score.

ScoreVersionSeverityVectorExploitImpactSource
6.5CVSS 2.0MediumAV:N/AC:L/Au:S/C:P/I:P/A:P86.4Primary CVE score

Vulnerability scoring details

Base CVSS 2.0 score

6.5Medium
CVSS 2.0 vector shape for CVE-2015-10102Access VectorAccess ComplexityAuthenticationConfidentiality ImpactIntegrity ImpactAvailability Impact

Vector: AV:N/AC:L/Au:S/C:P/I:P/A:P

Access Vector
NetworkAdjacentLocal
Access Complexity
LowMediumHigh
Authentication
NoneSingleMultiple
Confidentiality Impact
CompletePartialNone
Integrity Impact
CompletePartialNone
Availability Impact
CompletePartialNone

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/aFreshdesk Plugin1.7Listed
Weakness

CWE details

CWE-601

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.

CWE-601 · source CWE mapping

URL Redirection to Untrusted Site ('Open Redirect')

URL Redirection to Untrusted Site ('Open Redirect') represents a recurring weakness pattern that can create exploitable paths when design, validation, or implementation controls are missing.

Open CWE intelligenceSame-CWE CVEs