Security readout for executives and security teams
CVE-2014-9472 is a denial-of-service flaw in Request Tracker's email gateway. A crafted email can make affected RT systems consume excessive CPU and disk. The risk is mainly operational disruption: ticket intake and support workflows could stall if an exposed email gateway runs an unfixed RT version. Exposure is most likely where RT receives inbound email from untrusted senders through its email gateway. Internet-facing support addresses, shared ticket queues, and older Debian or Fedora packaged deployments should be prioritized for inventory. Treat this as a timely availability fix for any RT system accepting email from outside the organization. It is not presented as data theft or code execution, but disruption to ticketing can affect incident response, customer support, and operational continuity. Mitigation focus: Upgrade RT to 4.0.23, 4.2.10, or a later supported release.; Apply fixed Debian or Fedora packages where RT is installed from those distributions.; Check Best Practical guidance before changing RT mail gateway behavior..
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
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CVE-2014-9472 mapping review
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Open ATT&CK lookup- Severity
- Unknown
- CVSS
- Not scored
- Known Exploited
- No
- Published
CNA and ADP enrichment extracted from CVE v5
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CVSS and timeline data
No CVSS vectors or timeline events were available in the normalized CVE source material.
Source materials
- CVE List V5 sourceCVE List V5
Products and packages named in the record
CWE details
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