Security readout for executives and security teams
This flaw affects older Request Tracker systems. A logged-in user who can view administration pages may be able to run internal private components they should not control. That can matter where helpdesk administration access is broadly delegated. Public sources do not show active exploitation. Exposure is likely limited to organizations still running Request Tracker 3.8.x below 3.8.17 or 4.0.x below 4.0.13, especially where non-core administrators can access administration pages. Treat this as a targeted legacy-platform risk. It is not confirmed as actively exploited, but affected RT systems often support sensitive ticket workflows, so upgrading and tightening admin permissions should be scheduled promptly. Mitigation focus: Upgrade RT 3.8.x to 3.8.17 or later.; Upgrade RT 4.0.x to 4.0.13 or later.; Restrict administration-page viewing permissions to trusted administrators..
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
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ATT&CK lookup starting points
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CVE-2013-3369 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- Unknown
- CVSS
- Not scored
- Known Exploited
- No
- Published
CNA and ADP enrichment extracted from CVE v5
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CVSS and timeline data
No CVSS vectors or timeline events were available in the normalized CVE source material.
Source materials
- CVE List V5 sourceCVE List V5
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
