Security readout for executives and security teams
CVE-2012-4600 is an XSS issue in legacy OTRS Help Desk. A crafted email body with nested HTML tags could run script when viewed in affected versions using Firefox or Opera. Business impact depends on whether old OTRS instances still exist and process untrusted email. Exposure is most likely in legacy OTRS deployments that still run the affected branches and display inbound email bodies to agents through Firefox or Opera. The provided CPE data is incomplete, so asset confirmation is required. Treat this as a legacy exposure cleanup item unless an affected OTRS system is internet-facing or handles untrusted inbound mail. If affected versions remain in service, remediation should be scheduled promptly because help desk users routinely open attacker-controlled content. Mitigation focus: Upgrade OTRS 2.4.x to 2.4.14 or later.; Upgrade OTRS 3.0.x to 3.0.16 or later.; Upgrade OTRS 3.1.x to 3.1.10 or later..
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
CVE-2012-4600 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- Unknown
- CVSS
- Not scored
- Known Exploited
- No
- Published
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CVSS and timeline data
No CVSS vectors or timeline events were available in the normalized CVE source material.
Source materials
- CVE List V5 sourceCVE List V5
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.