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CVE Record

CVE-2011-5287: Multiple cross-site scripting (XSS) vulnerabilities in HESK before 2.4.1 allow remote attackers to inject a...

Multiple cross-site scripting (XSS) vulnerabilities in HESK before 2.4.1 allow remote attackers to inject arbitrary web script or HTML via the (1) hesk_settings[tmp_title] or (2) hesklang[ENCODING] parameter to inc/header.inc.php; the hesklang[attempt] parameter to (3) inc/assignment_search.inc.php, (4) inc/attachments.inc.php, (5) inc/common.inc.php, (6) inc/database.inc.php, (7) inc/prepare_ticket_search.inc.php, (8) inc/print_tickets.inc.php, (9) inc/show_admin_nav.inc.php, (10) inc/show_search_form.inc.php, or (11) inc/ticket_list.inc.php; or (12) the PATH_INFO to language/en/text.php.

UnknownCVSS not scoredNot KEV-listedUpdated
Glexia's TakeAutomated analysismoderate

Security readout for executives and security teams

Plain-English summary

CVE-2011-5287 is an older HESK help-desk XSS issue. If an organization still runs HESK before 2.4.1, attackers may inject script or HTML into affected pages. Business risk depends on exposure and user roles, especially administrator access. The provided sources do not show active exploitation.

Executive priority

Prioritize remediation if HESK is public-facing, used by privileged staff, or handles sensitive support data. For confirmed versions before 2.4.1, upgrade during the next patch window or sooner for internet-facing systems.

Technical view

The CVE describes multiple XSS vectors in HESK before 2.4.1 through specific request parameters reaching several inc/*.php files and PATH_INFO to language/en/text.php. The sources do not provide CVSS, CWE, exploit status, or detailed patch notes beyond the affected version boundary.

Likely exposure

Exposure is likely limited to organizations still operating HESK versions earlier than 2.4.1, particularly internet-accessible help-desk portals or admin interfaces. The source bundle lists no CPEs, so asset discovery must rely on local inventory, application banners, and deployment records.

Exploitation context

The CVE says remote attackers can inject arbitrary web script or HTML. No KEV entry is present, and the provided sources do not document active exploitation. Treat this as plausible web-app abuse risk rather than confirmed in-the-wild activity.

Researcher notes

Evidence is sparse: the CVE description identifies parameters, files, and the affected version boundary, but no CVSS, CWE, CPE, exploit telemetry, or full vendor fix notes are included. Avoid assuming exploitability details beyond the stated XSS injection condition.

Mitigation direction

  • Upgrade HESK installations to version 2.4.1 or later.
  • Review the HTBridge advisory and HESK vendor guidance for exact remediation details.
  • Restrict administrative HESK access to trusted networks where feasible.
  • Ensure output encoding and input handling are applied to affected customizations.
  • Monitor help-desk logs for suspicious requests to listed parameters.

Validation and detection

  • Inventory all HESK deployments and record exact versions.
  • Confirm no exposed instance runs a version earlier than 2.4.1.
  • Check web routes referencing the affected PHP files and language path.
  • Use approved application testing to verify XSS is remediated in staging.
  • Review logs for anomalous requests containing the named parameters.
Prepared
Confidence
medium
Sources
3

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

Conservative CVE-to-ATT&CK context

These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.

ATT&CK lookup starting points

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description · low confidence lookup

Database behavior lookup

The CVE wording references database injection or access, so collection and exfiltration review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.

Open ATT&CK lookup
cve · low confidence lookup

CVE-2011-5287 mapping review

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors
0Timeline events
0ADP providers
2Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.