CVE-2011-1685: n/a vulnerability

CVE-2011-1685: Best Practical Solutions RT 3.8.0 through 3.8.9 and 4.0.0rc through 4.0.0rc7, when the CustomFieldValuesSou...

Best Practical Solutions RT 3.8.0 through 3.8.9 and 4.0.0rc through 4.0.0rc7, when the CustomFieldValuesSources (aka external custom field) option is enabled, allows remote authenticated users to execute arbitrary code via unspecified vectors, as demonstrated by a cross-site request forgery (CSRF) attack.

UnknownCVSS not scoredNot KEV-listedUpdatedAug 6, 2024, 22:37 UTC (UTC+00:00)

Security readout for executives and security teams

This flaw affects older Best Practical RT ticketing systems only when external custom fields are enabled. An authenticated user could cause arbitrary code execution, with CSRF cited as a demonstration path. For organizations still running these versions, treat it as a serious legacy application risk. Exposure is likely limited to legacy RT deployments on the listed versions with CustomFieldValuesSources, also called external custom fields, enabled. Internet-facing or broadly accessible ticketing systems increase business impact. Prioritize remediation if RT is still running these legacy versions, especially if it supports sensitive workflows. The business concern is server-side code execution from an authenticated or CSRF-assisted path, not just ticket data exposure. Mitigation focus: Upgrade RT 3.8.x systems using Best Practical's 3.8.10 security release guidance.; For 4.0.0 release candidates, follow Best Practical's security advisory before production use.; Identify and review any enabled CustomFieldValuesSources configuration..

Prepared: Jun 24, 2026, 13:28 UTC (UTC+00:00)

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

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Execution behavior lookup

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CVE-2011-1685 mapping review

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Vulnerability profileCVE Program record

Severity: Unknown
CVSS: Not scored
Known Exploited: No
Published: Apr 22, 2011, 10:00 UTC (UTC+00:00)

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors

0Timeline events

0ADP providers

3Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

CVE List V5 sourceCVE List V5
https://bugzilla.redhat.com/show_bug.cgi?id=696795CVE reference · x_refsource_CONFIRM
rt-externalcustomfield-code-exec(66791)CVE reference · vdb-entry, x_refsource_XF

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus

n/an/an/aListed

Weakness

CWE details

No CWE listed

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