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CVE-2011-1008: Scrips_Overlay.pm in Best Practical Solutions RT before 3.8.9 does not properly restrict access to a Ticket...

Scrips_Overlay.pm in Best Practical Solutions RT before 3.8.9 does not properly restrict access to a TicketObj in a Scrip after a CurrentUser change, which allows remote authenticated users to obtain sensitive information via unspecified vectors, as demonstrated by custom-field value information, related to SQL logging.

UnknownCVSS not scoredNot KEV-listedUpdated
Glexia's TakeAutomated analysis

Security readout for executives and security teams

RT versions before 3.8.9 could leak ticket-related sensitive information to authenticated users because access checks around a changed CurrentUser were not properly enforced in Scrips_Overlay.pm. The cited example involves custom-field values and SQL logging. This matters mainly where legacy RT systems still handle confidential tickets. Exposure is likely limited to organizations running RT earlier than 3.8.9, especially systems with many authenticated users, sensitive custom fields, or verbose SQL logging. The provided data does not identify affected CPEs or modern supported versions beyond the pre-3.8.9 boundary. Treat this as a targeted legacy-platform cleanup item. It is not supported as actively exploited in the bundle, but RT often contains sensitive support, legal, HR, or security tickets. Prioritize remediation where old RT versions remain internet-facing or broadly accessible internally. Mitigation focus: Upgrade RT instances older than 3.8.9 to 3.8.9 or a supported later release.; Check Best Practical and distribution guidance before applying local patches.; Restrict RT account access to trusted users until legacy systems are upgraded..

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

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