CVE-2010-4765: n/a vulnerability

CVE-2010-4765: Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2....

Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets.

UnknownCVSS not scoredNot KEV-listedUpdatedSep 17, 2024, 02:15 UTC (UTC+00:00)

Security readout for executives and security teams

This CVE affects older Open Ticket Request System (OTRS) releases before 2.4.8. An authenticated remote user could trigger a race condition while creating tickets, potentially corrupting TicketCounter.log. The likely business issue is ticket numbering or tracking integrity, not direct system takeover based on the provided sources. Exposure is limited to organizations still running OTRS versions before 2.4.8, especially where untrusted or broad user populations can authenticate and create tickets. Prioritize if legacy OTRS is still in service or ticket integrity affects compliance, billing, or incident tracking. Otherwise, handle through normal legacy application remediation. Mitigation focus: Identify any OTRS deployments and confirm their exact version.; Treat OTRS before 2.4.8 as affected per the CVE description.; Upgrade affected systems to 2.4.8 or later after confirming vendor guidance..

Prepared: Jun 24, 2026, 13:28 UTC (UTC+00:00)

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

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Vulnerability profileCVE Program record

Severity: Unknown
CVSS: Not scored
Known Exploited: No
Published: Mar 18, 2011, 16:00 UTC (UTC+00:00)

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.

0CVSS vectors

0Timeline events

0ADP providers

1Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

CVE List V5 sourceCVE List V5

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus

n/an/an/aListed

Weakness

CWE details

No CWE listed

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