Security readout for executives and security teams
CVE-2010-2912 is a remote SQL injection in Kayako eSupport 3.70.02. An attacker could manipulate a downloads-related request to run database queries. For a helpdesk system, that can put ticket data, user records, and application integrity at risk. Exposure appears limited to organizations still running Kayako eSupport 3.70.02, especially where the downloads functionality is internet-accessible. The bundle lists no broader affected-version range, so do not assume other versions without vendor confirmation. Prioritize if legacy Kayako eSupport is still internet-facing or stores sensitive support data. The issue is old, but public exploit references mean forgotten installations can still create material data exposure risk. Mitigation focus: Inventory Kayako eSupport deployments and confirm exact version.; Check Kayako/vendor guidance for a fixed or supported upgrade path.; Remove or isolate Kayako eSupport 3.70.02 if no supported fix exists..
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
Use these exact CWE pages and searches to review the Glexia ATT&CK library from this CVE's weakness and description context.
Database behavior lookup
The CVE wording references database injection or access, so collection and exfiltration review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.
Open ATT&CK lookupCVE-2010-2912 mapping review
Open the CVE-to-ATT&CK bridge for reviewed, inferred, or future official mappings tied to this CVE.
Open ATT&CK lookup- Severity
- Unknown
- CVSS
- Not scored
- Known Exploited
- No
- Published
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CVSS and timeline data
No CVSS vectors or timeline events were available in the normalized CVE source material.
Source materials
- CVE List V5 sourceCVE List V5
- kayakoesupport-functions-sql-injection(60457)CVE reference · vdb-entry, x_refsource_XF
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.