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CVE Record

CVE-2010-1910: The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance all...

The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset passwords of accounts with blank Hint questions and Hint answers by sending an empty value for each of these two Hint fields.

UnknownCVSS not scoredNot KEV-listedUpdated
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Glexia's TakeAutomated analysis

Security readout for executives and security teams

This vulnerability affects Consona password recovery. If an account has both the password hint question and answer left blank, a remote attacker may be able to reset that account’s password. The bundle does not provide a severity score, patch status, or evidence of active exploitation. Exposure is limited to organizations that deployed the named Consona products and have remotely reachable forgot-password functionality with affected accounts containing blank hint fields. The source bundle does not identify versions or CPEs. Treat as a targeted legacy-system risk. Urgency depends on whether these Consona products remain internet-accessible and contain blank hint fields. If present, prioritize vendor guidance and exposure reduction because unauthorized password resets can lead directly to account takeover. Mitigation focus: Review the Consona April 2010 security bulletin and vendor support guidance.; Inventory deployments of Live Assistance, Dynamic Agent, and Subscriber Assistance.; Identify accounts with blank hint question and answer fields..

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Potential ATT&CK relevance

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CVE-2010-1910 mapping review

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

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1Source links

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Source materials

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
Weakness

CWE details

No CWE listed

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