CVE-2009-5057: n/a vulnerability

CVE-2009-5057: The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HO...

The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.

UnknownCVSS not scoredNot KEV-listedUpdatedSep 16, 2024, 23:51 UTC (UTC+00:00)

Security readout for executives and security teams

Older OTRS installations using S/MIME may have generated weaker cryptographic randomness because OpenSSL environment variables were not set correctly. That could make encrypted ticket email easier to decrypt than intended. The public bundle does not provide CVSS, exploit evidence, or detailed affected-platform data. Exposure is limited to OTRS deployments before 2.3.4 that used S/MIME for encrypted email handling. The source bundle does not identify CPEs, operating systems, or later supported product lines. Treat this as a legacy confidentiality risk. Prioritize if old OTRS handles sensitive encrypted email, but do not assume emergency exploitation from the provided evidence. Mitigation focus: Identify and upgrade OTRS versions older than 2.3.4 where S/MIME is used.; Check OTRS vendor guidance and changelog for the supported fix path.; Review sensitive ticket mail that depended on affected S/MIME encryption..

Prepared: Jun 24, 2026, 13:28 UTC (UTC+00:00)

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

Potential ATT&CK relevance

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Vulnerability profileCVE Program record

Severity: Unknown
CVSS: Not scored
Known Exploited: No
Published: Mar 18, 2011, 16:00 UTC (UTC+00:00)

Official CVE source material

CNA and ADP enrichment extracted from CVE v5

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0CVSS vectors

0Timeline events

0ADP providers

1Source links

CVSS and timeline data

No CVSS vectors or timeline events were available in the normalized CVE source material.

Source materials

CVE List V5 sourceCVE List V5

Affected products

Products and packages named in the record

VendorProductVersion / packageStatus

n/an/an/aListed

Weakness

CWE details

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