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CVE Record

CVE-2009-1618: Teraway LiveHelp 2.0 allows remote attackers to bypass authentication and gain administrative access via a...

Teraway LiveHelp 2.0 allows remote attackers to bypass authentication and gain administrative access via a pwd=&lvl=1&usr=&alias=admin&userid=1 value for the TWLHadmin cookie.

UnknownCVSS not scoredNot KEV-listedUpdated
Glexia's TakeAutomated analysis

Security readout for executives and security teams

CVE-2009-1618 is an authentication bypass in Teraway LiveHelp 2.0. A remote attacker could gain administrative access by abusing a client-side cookie value. For any remaining deployment, this is a direct control-plane risk: support chat administration could be taken over without valid credentials. Exposure is likely limited to legacy Teraway LiveHelp 2.0 installations, especially public web support or live-chat portals. Modern environments are unlikely to run it, but forgotten legacy web directories remain plausible. Prioritize if Teraway LiveHelp 2.0 is present on an internet-facing site. The issue enables administrative access without credentials, but urgency depends entirely on whether this obsolete product still exists in the environment. Mitigation focus: Inventory for Teraway LiveHelp 2.0 and remove or isolate any remaining instances.; Check vendor or archival advisory guidance for fixed versions or supported replacements.; Restrict LiveHelp administrative access to trusted networks while assessing remediation..

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

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2Source links

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Affected products

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