Security readout for executives and security teams
CVE-2008-3700 is a set of cross-site scripting flaws in Kayako SupportSuite 3.20.02 and earlier. An attacker could inject script or HTML through chat, news filtering, account creation, ticket opening, or chat request inputs. The main business risk is compromise of users interacting with the support portal, including customers and support staff. Organizations running internet-facing Kayako SupportSuite 3.20.02 or earlier are the likely exposed population. Public support desks, live chat, self-service account creation, and ticket intake increase risk because unauthenticated or low-trust users may reach the affected fields. Prioritize remediation if this software is still public-facing or used by support staff. XSS can erode customer trust and expose session data or internal workflows. The age of the CVE lowers novelty, but legacy internet-facing helpdesk software remains a practical risk. Mitigation focus: Identify any Kayako SupportSuite deployments and confirm exact versions.; Prioritize upgrade or replacement for versions 3.20.02 and earlier.; Check Kayako vendor guidance for the fixed release and supported upgrade path..
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
These mappings and lookup hints may be relevant to the vulnerability behavior, CWE, affected product, or exposure path. Glexia-inferred context is not an official MITRE, ATT&CK, CWE, or CVE Program mapping.
ATT&CK lookup starting points
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CVE-2008-3700 mapping review
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Open ATT&CK lookup- Severity
- Unknown
- CVSS
- Not scored
- Known Exploited
- No
- Published
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CVSS and timeline data
No CVSS vectors or timeline events were available in the normalized CVE source material.
Source materials
- CVE List V5 sourceCVE List V5
- kayako-sessionid-xss(44382)CVE reference · vdb-entry, x_refsource_XF
- kayako-fullname-xss(44383)CVE reference · vdb-entry, x_refsource_XF
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
