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CVE Record

CVE-2005-3895: Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3, when AttachmentDownloadType...

Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3, when AttachmentDownloadType is set to inline, renders text/html e-mail attachments as HTML in the browser when the queue moderator attempts to download the attachment, which allows remote attackers to execute arbitrary web script or HTML. NOTE: this particular issue is referred to as XSS by some sources.

UnknownCVSS not scoredNot KEV-listedUpdated
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Glexia's TakeAutomated analysis

Security readout for executives and security teams

This is an old OTRS helpdesk issue where HTML email attachments could run as browser content when a queue moderator downloads them. The risk is mainly to staff using affected OTRS versions with inline attachment downloads enabled. It can support account/session impact typical of stored or attachment-based XSS. Exposure is likely limited to legacy OTRS deployments in the listed versions, especially internet-facing mail/ticket queues accepting external email attachments and configured with AttachmentDownloadType set to inline. Treat as a legacy-system cleanup item unless affected OTRS instances are still operational. Prioritize quickly if external email intake and moderator browser access remain in use. Mitigation focus: Identify any OTRS 1.0.0-1.3.2 or 2.0.0-2.0.3 systems.; Check whether AttachmentDownloadType is set to inline.; Review OTRS OSA-2005-01 and distributor advisories for fixed versions..

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Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.

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Vulnerability profileCVE Program record
Severity
Unknown
CVSS
Not scored
Known Exploited
No
Published
Official CVE source material

CNA and ADP enrichment extracted from CVE v5

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0CVSS vectors
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0ADP providers
2Source links

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Affected products

Products and packages named in the record

VendorProductVersion / packageStatus
n/an/an/aListed
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