Security readout for executives and security teams
CVE-2004-2562 is an SQL injection issue in LBE Web Helpdesk before 4.0.0.81. A remote attacker could manipulate the jobedit.asp id parameter to run SQL against the application database, risking helpdesk data disclosure, alteration, or operational disruption. Exposure is likely limited to organizations still running legacy LBE Web Helpdesk, especially if the web helpdesk is reachable from untrusted networks. The bundle does not identify supported platforms or deployment prevalence. Prioritize remediation if this legacy helpdesk is still deployed, because successful SQL injection can compromise operational support data. If the product is not present, no action is needed beyond documenting non-exposure. Mitigation focus: Upgrade LBE Web Helpdesk to version 4.0.0.81 or later.; Check vendor patch history and guidance for exact remediation details.; Restrict access to the helpdesk from untrusted networks until remediated..
Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.
Conservative CVE-to-ATT&CK context
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ATT&CK lookup starting points
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Database behavior lookup
The CVE wording references database injection or access, so collection and exfiltration review may help. This is a Glexia inferred lookup path, not an official MITRE, ATT&CK, or CVE Program mapping.
Open ATT&CK lookupCVE-2004-2562 mapping review
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Open ATT&CK lookup- Severity
- Unknown
- CVSS
- Not scored
- Known Exploited
- No
- Published
CNA and ADP enrichment extracted from CVE v5
These fields come from the CVE record and ADP containers, not from Glexia's Take. They preserve time-varying source decisions such as CISA SSVC, KEV status, CVSS metrics, and provider references.
CVSS and timeline data
No CVSS vectors or timeline events were available in the normalized CVE source material.
Source materials
- CVE List V5 sourceCVE List V5
- webhelpdesk-jobedit-sql-injection(16779)CVE reference · vdb-entry, x_refsource_XF
Products and packages named in the record
CWE details
CWE links open Glexia weakness intelligence pages with official CWE context, developer remediation guidance, and related CVE mappings.
