CVE-2004-0613: osTicket allows remote attackers to view sensitive uploaded files and possibly execute arbitrary code via a...

Security readout for executives and security teams

This CVE describes a legacy osTicket issue where attackers could access sensitive uploaded ticket attachments and may execute PHP uploaded into the attachment directory. For organizations still running affected osTicket code, the business concern is exposure of support data and possible server compromise. The source bundle does not provide fixed versions. Exposure is most likely in legacy osTicket deployments with attachment uploads enabled and attachment storage reachable through the web server. The bundle lists affected vendor, product, and versions as n/a, so version-specific scoping requires local inventory and vendor records. Treat this as high priority only if legacy osTicket is still deployed. The risk combines support-data disclosure with possible server compromise, but evidence is incomplete for affected versions and current exploitation. Mitigation focus: Identify any remaining osTicket deployments, especially internet-facing support portals.; Check osTicket or vendor historical guidance for fixed versions and upgrade direction.; Restrict or disable ticket attachment uploads until exposure is understood..

Prepared

Jun 30, 2026, 05:11 UTC (UTC+00:00)

Generated from the cited source records. This long-tail analysis has not been individually reviewed by a named human.