Security Awareness & Training

People remain the most exploited attack vector. Our security awareness programs go beyond checkbox compliance training to deliver measurable behavioral change. We combine phishing simulations, role-based training modules, executive workshops, and gamified learning to build a security-first culture.

Command view Operating model Timeline Deliverables FAQ

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Command view

What this service changes operationally

Glexia security awareness and training builds human risk management programs that go beyond annual videos. We segment audiences, simulate social engineering, coach high-risk groups, reinforce secure behavior, and report behavior change through metrics leaders can act on.

HRMHuman risk model

Training is prioritized by role, behavior, exposure, incident history, and business impact rather than one-size-fits-all modules.

PhishSimulation and coaching

Phishing, smishing, vishing, QR, MFA fatigue, and executive-targeted scenarios are reinforced with teachable moments.

LMSEvidence and reporting

Completion, simulation, reporting, repeat-click, and behavior metrics are packaged for leadership and audit needs.

Operating model

How Glexia runs the service

The engagement is organized into clear delivery lanes so leaders can see what is being assessed, what is changing, and how progress is measured.

Human risk assessment

We identify which groups, behaviors, and workflows create the highest practical risk, then tune training to the way people actually work.

Audience segmentation for executives, finance, HR, IT, developers, support, and front-line teams
Review of incidents, phishing reports, policy gaps, and high-risk business processes
Behavior objectives for credentials, payments, data handling, travel, and reporting

Campaign and simulation design

Training campaigns combine short content, realistic simulations, role-based reinforcement, manager support, and immediate coaching to improve behavior over time.

Phishing, smishing, vishing, QR code, deepfake, and MFA fatigue simulations
Role-based modules for finance fraud, privileged users, developers, executives, and privacy
Positive reporting culture and just-in-time coaching workflows

Measurement and improvement

The program is measured by behavior indicators, not only completion. We help teams see who reports, who repeats risky behavior, and which controls need reinforcement.

Metrics for report rate, repeat click rate, simulation resilience, and training completion
Executive dashboards and audit evidence packs
Quarterly refresh plan tied to incidents, threats, and business change

Delivery path

From kickoff to measurable outcomes

01Week 0-1

Assess human risk

Review audiences, incident patterns, training history, reporting channels, regulatory needs, and business processes.

02Week 1-3

Design campaigns

Build role-based training, simulation schedule, communications, manager support, and measurement model.

03Week 3-8

Launch and coach

Run training, simulations, teachable moments, reporting reinforcement, and support for high-risk teams.

04Ongoing

Measure behavior change

Report trends, identify repeat-risk groups, refresh topics, and align training with current threat activity.

Deliverables

Artifacts your team can operate from

Human risk assessmentRole-based training planPhishing simulation calendarSecurity communications toolkitBehavior metrics dashboardAudit-ready training evidence pack

Common integrations

KnowBe4ProofpointCofenseSANS Security AwarenessHoxhuntMicrosoft Attack Simulation TrainingLearning management systemsSlack and Microsoft Teams

Best fit

Organizations that need measurable behavior change instead of annual compliance-only training
Security leaders responding to phishing, business email compromise, payment fraud, data handling, or insider-risk patterns
Teams with executives, finance, HR, IT, developers, or front-line groups that need role-specific coaching

Service FAQ

Security Awareness & Training questions leaders ask

Short answers for scope, operating model, and implementation decisions before a formal engagement begins.

How is human risk management different from awareness training?

Awareness training often measures completion. Human risk management measures behavior: reporting, repeat-risk patterns, susceptibility to realistic scenarios, policy adherence, and control gaps. Training becomes one part of a broader behavior-change program.

Do you run phishing simulations?

Yes. We can design phishing, smishing, vishing, QR code, MFA fatigue, deepfake, and business email compromise simulations. Scenarios are calibrated to risk, culture, and safety so they teach without creating avoidable distrust.

Can training be role-based?

Yes. Executives, finance, HR, developers, IT admins, customer support, privacy teams, and front-line staff face different risks. We tailor modules, simulations, communications, and metrics so training feels relevant to each group.

Capabilities

Phishing simulation campaigns with analytics

Role-based security training programs

Executive and board security workshops

Security champion and ambassador programs

Social engineering resilience testing

Compliance-aligned training (HIPAA, PCI, GDPR)

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